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Digital Service Business and Marketing (10 cr)

Code: R0218-3033

General information


Enrollment

13.05.2019 - 26.05.2019

Timing

09.09.2019 - 31.10.2019

Number of ECTS credits allocated

10 op

Virtual proportion

10 op

RDI proportion

5 op

Mode of delivery

Distance learning

Unit

Laurea Leppävaara, liko

Campus

Laurea Leppävaara

Teaching languages

  • English

Seats

20 - 120

Degree programmes

  • Liiketalouden koulutus (HLA2), Laurea Leppävaara (Finnish)

Teachers

  • Asko Mononen
  • Lassi Virtanen

Teacher in charge

Lassi Virtanen

Learning outcomes

The student is able to
- analyze current trends in digital services
- develop digital service processes
- manage the digital customer experience
- market digital services
- plan how to use digital sales channels
- use digital tools to support marketing
- apply regulations of digital business

Teaching methods

AMKoodari, online. All instructions and submissions in Optima.
Optima will be open by the beginning of the study unit.

Location and time

Schedule in Optima. Deadlines applied. Late or partiial submissions may yield points according to supervisor's discretion. No physical presence in the campus required.

Learning materials and recommended literature

Shared learning and working material bank online. Kotler, Kartajaya, Setiawan. 2016. Marketing 4.0.
Available as an ebook at Laurea Finna library

Alternative completion methods of implementation

-

Co-operation with working life and/or RDI

Observations only, no co-operation with companies required.

Important dates

See in Optima when open. There are about 6 submission deadlines.

Students workload

-

Grading scale

H-5

Evaluation methods and criteria

The final grade is calculated as follows:

91-100: 5
81-90: 4
71-80: 3
61-70: 2
50-60: 1