Stickdorn & al. 2018. This is Service Design Doing. Further sources listed in the Optima workspace.
Online learning with 4 contact sessions in Zoom.
Assessment and feedback by the learning facilitators and peer assessment.
See criteria below.
15.03.2021 - 31.05.2021
23.11.2020 - 28.02.2021
20 - 40
Korkeakouluyksikkö D /YAMK
Complementary competence, master’s studies in English (CYJ2), Generic studies
Acknowledgement of prior learning, to be discussed with the responsible learning facilitator.
Creating visual material for the SHAPES project
The study unit starts on March 15th, 2021 with a pretask.
See above for the Zoom sessions.
Workload & assessment
5 ects = approx. 135 student working hours
All assignments are individual tasks, around 120 h
Contact sessions: 12 h
A more detailed workload per assignments is given in the Canvas workspace.
• Theory of visual design basics
• Basics of image editing
• Free drawing basics
• Advanced use of presentation tools
• Creating basic service design tools such as journey maps, persona cards, blueprints, stakeholder maps, prototypes
15.3. - 31.5.2021
Zoom sessions at 16.30 - 19.30
All assignments need to be handed in and pass the follwoing criteria: 1. The assginment output corresponds to the assignment brief technically and content-wise 2. The output follows basic design standards (choice of graphics, colors, typography, composition & laypout ) 3. All design choices are well justifyed 4. The final output is technically of high-quality and manifests at least moderate creativity 5. The effort reflects the timely input allocated for the assignment.