Operating Environment in a Service Company (5 cr)
Code: A9129-MKA1821
General information
Enrollment
26.11.2018 - 02.12.2018
Timing
21.01.2019 - 29.04.2019
Number of ECTS credits allocated
5 op
Virtual proportion
1 op
RDI proportion
4 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
0 - 55
Degree programmes
- Matkailu- ja palveluliiketoiminnan koulutus (MKA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Mervi Niemelä
Teacher in charge
Mervi Niemelä
Groups
-
MKA218SNMatkailu- ja palveluliiketoiminnan koulutus, päivätoteutus, S18, Leppävaara
Learning outcomes
The student is able to
- interpret the operating environment of the hospitality sector and identify the changes in it
- recognize value chains and value networks
Grading scale
H-5