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Operating Environment in a Service Company (5 cr)

Code: A9129-3024

General information


Enrollment

28.11.2022 - 04.12.2022

Timing

13.01.2023 - 22.05.2023

Number of ECTS credits allocated

5 op

Virtual proportion

4 op

RDI proportion

4 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages

  • Finnish

Seats

20 - 40

Degree programmes

  • Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)

Teachers

  • Leila Jaakkola
  • Mervi Niemelä

Teacher in charge

Leila Jaakkola

Groups

  • MLA222SAM
    Palveluliiketoiminnan koulutus, monimuotototeutus, S22, Leppävaara

Learning outcomes

The student is able to
- interpret the operating environment of the hospitality sector and identify the changes in it
- recognize value chains and value networks

Grading scale

H-5