Operating Environment in a Service Company (5 cr)
Code: A9129-3006
General information
Enrollment
18.05.2020 - 24.05.2020
Timing
28.08.2020 - 20.12.2020
Number of ECTS credits allocated
5 op
Virtual proportion
4 op
RDI proportion
5 op
Mode of delivery
20 % Contact teaching, 80 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
0 - 30
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Mervi Niemelä
Teacher in charge
Leila Jaakkola
Groups
-
MLA220KAPalveluliiketoiminnan koulutus, monimuotototeutus, K20, Leppävaara
Learning outcomes
The student is able to
- interpret the operating environment of the hospitality sector and identify the changes in it
- recognize value chains and value networks
Grading scale
H-5