Developing Food and Beverages Services into an ExperienceLaajuus (10 cr)
Study unit code: TO00BX19
Credits
10 op
Learning outcomes
The student is able to
- recognize the importance of customer experience and trends in developing food services towards a peak experience
- plan, implement, analyze and develop food services and concepts responsibly for different customer segments
- implement a development process while taking quality criteria into consideration
Enrollment
05.02.2024 - 11.02.2024
Timing
07.03.2024 - 02.05.2024
Number of ECTS credits allocated
10 op
RDI proportion
8 op
Mode of delivery
Contact teaching
Unit
Laurea university of applied sciences
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOP2), Palvelualat
Teachers
- Mika Vitikka
- Henry Lybäck
- Petri Vähäkangas
Teacher in charge
Henry Lybäck
Groups
-
TOP223SYTäydentävä osaaminen (amk-tutkinto), S23, Palvelualat
Learning outcomes
The student is able to
- recognize the importance of customer experience and trends in developing food services towards a peak experience
- plan, implement, analyze and develop food services and concepts responsibly for different customer segments
- implement a development process while taking quality criteria into consideration
Grading scale
H-5