eService Competence (5cr)
Code: G8244-SSG1811
General information
- Timing
- 28.08.2018 - 21.12.2018
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Campus
- Laurea Otaniemi
- Teaching languages
- Finnish
- Degree programmes
- Sosionomikoulutus (SSG2), Laurea Otaniemi (Finnish)
- Study unit
- G8244
Learning outcomes
The student is able to
?use and apply nontraditional services for client needs
describe eService concept from his/her own sector's perspective
analyse and evaluate eServices and explain their meanings within renewal of services
innovate and develop various eService ideas, or the service processes related to the ideas.