Accommodation Business Management (10 cr)

Learning outcomes

The student is able to
- describe and analyse different accommodation types and concepts
- explain and develop accommodation operations, functions, and services
- describe front-line and back-office operations
- explain managerial procedures in accommodation business and develop organisation
- explain human resource management roles and practices in accommodation business
- apply revenue management principles in accommodation business

Materials

For example:
Bardi, J.A. 2011. Hotel front office management.
Rutherford, D.G. & O'Fallon M.J. 2009. Hotel magement and operations.
Tewari, J. R. 2009 Hotel front office : operations and management
Literature will be based on academic journals, such as Annals of Tourism Research, International Journal of Hospitality Management, Tourism Management, International Journal of Contemporary Hospitality Management

Teaching methods

Lectures, team meetings, Canvas
• Development project
• Reservation system basics
• Online exam

Employer connections

Project will be introduced in first meeting.

Exam schedules

Course begins

International connections

Suitable for exchange students.

Student workload

96 hours of lectures
• 174 hours of independent student / group work

Content scheduling

On working days during daytime. Some lectures at campus, some online lectures.
The exact schedule will be confirmed in Canvas when the course begins.
1/2 accommodation operations
1/2 accommodation management

Evaluation scale

H-5

Further information

No previous tourism studies required.
Suitable for exchange students.
Pre-assignment must be returned before first meeting to attend the course.
First meeting is mandatory for attending the course. If you must be absent from the first meeting, report it in advance by email to teacher. Otherwise we take it that you are not attending this course at all.