Professional Communication SkillsLaajuus (5 cr)
Study unit code: R0234
Credits
5 op
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Enrollment
19.05.2025 - 25.05.2025
Timing
01.08.2025 - 31.12.2025
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, tiko
Campus
Laurea Virtual Campus
Teaching languages
- English
Seats
20 - 55
Degree programmes
- Degree Programme in Business Information Technology, Developing Digital Services (NSA2), Laurea Leppävaara
Teachers
- Sebastian King
Teacher in charge
Sebastian King
Groups
-
NSA225SADegree Programme in Business Information Technology, Developing Digital Services, virtual studies, S25, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Grading scale
H-5
Enrollment
19.05.2025 - 25.05.2025
Timing
01.08.2025 - 31.12.2025
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, tiko
Campus
Laurea Virtual Campus
Teaching languages
- English
Seats
20 - 55
Degree programmes
- Degree Programme in Business Information Technology, Cyber Security (NCA2), Laurea Leppävaara
Teachers
- Sebastian King
Teacher in charge
Sebastian King
Groups
-
NCA225SADegree Programme in Business Information Technology, Cyber Security, virtual studies, S25, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Grading scale
H-5
Enrollment
25.11.2024 - 01.12.2024
Timing
01.01.2025 - 31.07.2025
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, tiko
Campus
Laurea Virtual Campus
Teaching languages
- English
Seats
20 - 55
Degree programmes
- Degree Programme in Business Information Technology, Cyber Security (NCA2), Laurea Leppävaara
Groups
-
NCA224SADegree Programme in Business Information Technology, Cyber Security, virtual studies, S24, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Grading scale
H-5
Enrollment
25.11.2024 - 01.12.2024
Timing
01.01.2025 - 31.07.2025
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, tiko
Campus
Laurea Virtual Campus
Teaching languages
- English
Seats
20 - 40
Degree programmes
- Degree Programme in Business Information Technology, Developing Digital Services (NSA2), Laurea Leppävaara
Teachers
- Sebastian King
Teacher in charge
Sebastian King
Groups
-
NSA224SADegree Programme in Business Information Technology, Developing Digital Services, virtual studies, S24, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Grading scale
H-5
Enrollment
25.11.2024 - 01.12.2024
Timing
01.01.2025 - 31.07.2025
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, liko
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
20 - 50
Degree programmes
- Degree Programme in Business Management (HBA2), Laurea Leppävaara
Teachers
- Ilona Rönkä
Teacher in charge
Ilona Rönkä
Groups
-
HBA224SNDegree Programme in Business Management, daytime studies, S24, Leppävaara
-
HBA224SN2Degree Programme in Business Management (tailor-made), daytime studies, S24, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Grading scale
H-5
Enrollment
25.11.2024 - 01.12.2024
Timing
01.01.2025 - 31.07.2025
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
20 - 40
Degree programmes
- Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara
Teachers
- Ilona Rönkä
Teacher in charge
Ilona Rönkä
Groups
-
PHA225KNDegree Programme in Hospitality Management and Service Design, daytime studies, K25, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Grading scale
H-5
Enrollment
25.11.2024 - 01.12.2024
Timing
01.01.2025 - 31.07.2025
Number of ECTS credits allocated
5 op
Virtual proportion
2.5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
20 - 40
Degree programmes
- Degree Programme in Safety, Security and Risk Management (HRA), Laurea Leppävaara
Teachers
- Sebastian King
Teacher in charge
Sebastian King
Groups
-
HRA224SADegree Programme in Safety, Security and Risk Management, blended learning, S24, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Grading scale
H-5
Timing
13.05.2024 - 31.12.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
20 - 35
Degree programmes
- Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara
Teachers
- Kirsi Kiiveri
Teacher in charge
Kirsi Kiiveri
Groups
-
PHA224KN2Degree Programme in Hospitality Management and Service Design, daytime studies, K24, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Grading scale
H-5
Timing
13.05.2024 - 31.12.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
20 - 35
Degree programmes
- Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara
Teachers
- Kirsi Kiiveri
Teacher in charge
Kirsi Kiiveri
Groups
-
PHA224KN3Degree Programme in Hospitality Management and Service Design, daytime studies, K24, Leppävaara, group 3
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Grading scale
H-5
Timing
19.02.2024 - 31.05.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, liko
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
20 - 40
Degree programmes
- Degree Programme in Business Management (HBA2), Laurea Leppävaara
Teachers
- Sebastian King
Teacher in charge
Sebastian King
Groups
-
HBA223SN2Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Teaching methods
Support material for the course is offered online in Canvas and classes are held on campus on a weekly basis.
Classroom activities are intended to activate students awareness of the course materials and offer practice in some of the targeted communication skills.
Learning materials and recommended literature
Learning materials in Canvas. See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.
Alternative completion methods of implementation
By agreement with the lecturer
Important dates
Canvas will be opened on 13th February 2024 (a week before the first meeting).
The last class meeting will be held in May. Some additional dates may be scheduled for small group meetings.
Also see Laurea's degree regulations, section 18:
“Students must be present for the first contact teaching session, or they must notify the responsible teacher of their absence to confirm they intend to participate in studies, Alternatively, the teacher can specify a different manner for the student to confirm that they intend to participate in the studies. The completion of these measures can be required within a week of the studies having begun. The application of the aforementioned approach requires that the teacher notifies the students accepted to the study unit of the practice and that the practice is specifically mentioned in the study unit’s implementation plan.
If the student has a justified reason for not attending the first contact teaching session or for not notifying the teacher of their intention to be involved in studies in the manner required by the teacher, the student must contact the responsible teacher to agree on participation in the studies. Their registration for the study unit will be rejected, of the student does not notify the teacher of being absent from the first contact teaching session or the reason for their absence cannot be considered justified, Another student who is in line for the study unit can be selected in their place”.
Students workload
5 ECTS is approximately 135 hours of work.
Content and scheduling
A detailed schedule will be given in Canvas.
The study unit contains work on the following themes:
• communication models, applying a communication strategy
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms & professional vocabulary
Grading scale
H-5
Evaluation methods and criteria
The final grade is based on the following:
Quizzes and exercises in Canvas 20% (0-5)
Spoken communication assignments 40% (0-5)
Written communication assignments 40% (0-5)
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Canvas workspace.
Evaluation criteria, satisfactory (1-2)
Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.
Evaluation criteria, good (3-4)
Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.
Evaluation criteria, excellent (5)
Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.
Enrollment
27.11.2023 - 03.12.2023
Timing
01.02.2024 - 07.05.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara
Teachers
- Ilona Rönkä
Teacher in charge
Ilona Rönkä
Groups
-
PHA223SNDegree Programme in Hospitality Management and Service Design, daytime studies, S23, Leppävaara
-
PHA224KNDegree Programme in Hospitality Management and Service Design, daytime studies, K24, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Teaching methods
Weekly classes on campus.
Learning materials and recommended literature
The study unit material is available in Canvas and you will get access to it on Monday, 29th January 2024, at the latest.
See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.
Alternative completion methods of implementation
According to Laurea UAS's degree regulations, "All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the studies or another person designated to the position.
The assessment is carried out according to the same assessment criteria and, as a rule, same grading scale as that adopted for the corresponding study unit or module.
The student is entitled to apply for accreditation of prior competence regardless of where, how and when the competence has been acquired. The student may also seek accreditation of competence to be acquired on the job as part of their degree (work-based learning). The competence to be accredited must be in line with the learning outcomes of the degree programme’s curriculum. The student is responsible for demonstrating and verifying their competence and for providing sufficient information.
Students should apply for the accreditation of prior competence at the beginning of their studies, so they can progress in their studies without interruption. However, students are entitled to apply for accreditation of prior competence throughout their studies."
Important dates
Detailed information can be found in Canvas.
Quote from the degree regulations section 18:
“Students must be present for the first contact teaching session, or they must notify the responsible teacher of their absence to confirm they intend to participate in studies, Alternatively, the teacher can specify a different manner for the student to confirm that they intend to participate in the studies. The completion of these measures can be required within a week of the studies having begun. The application of the aforementioned approach requires that the teacher notifies the students accepted to the study unit of the practice and that the practice is specifically mentioned in the study unit’s implementation plan.
If the student has a justified reason for not attending the first contact teaching session or for not notifying the teacher of their intention to be involved in studies in the manner required by the teacher, the student must contact the responsible teacher to agree on participation in the studies. Their registration for the study unit will be rejected, of the student does not notify the teacher of being absent from the first contact teaching session or the reason for their absence cannot be considered justified, Another student who is in line for the study unit can be selected in their place”.
Students workload
5 ECTS = 135 hours of work
Grading scale
H-5
Evaluation methods and criteria
The final grade is based on the following:
Vocabulary and comprehension quizzes 20%, 1 ECTS
Spoken communication 40%, 2 ECTS
Written communication 40%, 2 ECTS
More detailed assessment criteria are given in Canvas.
Evaluation criteria, fail (0)
Students do not demonstrate adequate proficiency in submitting vocabulary and comprehension tasks nor in producing spoken and written professional communications.
Evaluation criteria, satisfactory (1-2)
Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.
Evaluation criteria, good (3-4)
Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.
Evaluation criteria, excellent (5)
Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.
Enrollment
27.11.2023 - 03.12.2023
Timing
17.01.2024 - 08.05.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, liko
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
20 - 40
Degree programmes
- Degree Programme in Business Management (HBA2), Laurea Leppävaara
Teachers
- Ilona Rönkä
Teacher in charge
Ilona Rönkä
Groups
-
HBA223SNDegree Programme in Business Management, daytime studies, S23, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Teaching methods
Weekly classes on campus.
Learning materials and recommended literature
The study unit material is available in Canvas and you will get access to it on Thursday, 11th January 2024, at the latest.
See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.
Alternative completion methods of implementation
According to Laurea UAS's degree regulations, "All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the studies or another person designated to the position.
The assessment is carried out according to the same assessment criteria and, as a rule, same grading scale as that adopted for the corresponding study unit or module.
The student is entitled to apply for accreditation of prior competence regardless of where, how and when the competence has been acquired. The student may also seek accreditation of competence to be acquired on the job as part of their degree (work-based learning). The competence to be accredited must be in line with the learning outcomes of the degree programme’s curriculum. The student is responsible for demonstrating and verifying their competence and for providing sufficient information.
Students should apply for the accreditation of prior competence at the beginning of their studies, so they can progress in their studies without interruption. However, students are entitled to apply for accreditation of prior competence throughout their studies."
Important dates
Detailed information can be found in Canvas.
Quote from the degree regulations section 18:
“Students must be present for the first contact teaching session, or they must notify the responsible teacher of their absence to confirm they intend to participate in studies, Alternatively, the teacher can specify a different manner for the student to confirm that they intend to participate in the studies. The completion of these measures can be required within a week of the studies having begun. The application of the aforementioned approach requires that the teacher notifies the students accepted to the study unit of the practice and that the practice is specifically mentioned in the study unit’s implementation plan.
If the student has a justified reason for not attending the first contact teaching session or for not notifying the teacher of their intention to be involved in studies in the manner required by the teacher, the student must contact the responsible teacher to agree on participation in the studies. Their registration for the study unit will be rejected, of the student does not notify the teacher of being absent from the first contact teaching session or the reason for their absence cannot be considered justified, Another student who is in line for the study unit can be selected in their place”.
Students workload
5 ECTS = 135 hours of work
Grading scale
H-5
Evaluation methods and criteria
The final grade is based on the following:
Vocabulary and comprehension quizzes 20%, 1 ECTS
Spoken communication 40%, 2 ECTS
Written communication 40%, 2 ECTS
More detailed assessment criteria are given in Canvas.
Evaluation criteria, fail (0)
Students do not demonstrate adequate proficiency in submitting vocabulary and comprehension tasks nor in producing spoken and written professional communications.
Evaluation criteria, satisfactory (1-2)
Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.
Evaluation criteria, good (3-4)
Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.
Evaluation criteria, excellent (5)
Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.
Enrollment
27.11.2023 - 03.12.2023
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, tiko
Campus
Laurea Virtual Campus
Teaching languages
- English
Seats
20 - 45
Degree programmes
- Degree Programme in Business Information Technology, Cyber Security (NCA2), Laurea Leppävaara
Teachers
- Sebastian King
Teacher in charge
Sebastian King
Groups
-
NCA223SADegree Programme in Business Information Technology, Cyber Security, virtual studies, S23, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Teaching methods
The course is delivered online via the Canvas virtual learning environment.
Online meetings are intended for discussion and review of the materials presented.
Breakout rooms are utilised for small group discussion and students are strongly encouraged to enable their video during these discussions.
Online classes are generally not recorded, but material delivered during these sessions is made available in video format in the workspace.
Students receive feedback from the teacher and peer feedback may also be utilised.
Task are done individually or in groups.
Learning materials and recommended literature
Learning materials in Canvas. See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.
Alternative completion methods of implementation
According to Laurea UAS's degree regulations, "All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the studies or another person designated to the position.
The assessment is carried out according to the same assessment criteria and, as a rule, the same grading scale as that adopted for the corresponding study unit or module.
The student is entitled to apply for accreditation of prior competence regardless of where, how and when the competence has been acquired. The student may also seek accreditation of competence to be acquired on the job as part of their degree (work-based learning). The competence to be accredited must be in line with the learning outcomes of the degree programme’s curriculum. The student is responsible for demonstrating and verifying their competence and for providing sufficient information.
Students should apply for the accreditation of prior competence at the beginning of their studies, so they can progress in their studies without interruption. However, students are entitled to apply for accreditation of prior competence throughout their studies."
Important dates
Canvas will be opened on a week before the first meeting.
The last meeting will be held by the end of April.
Some additional dates may be scheduled for small group meetings.
Forms of internationality
Development of intercultural competences is integrated into the study unit.
Students workload
5 ECTS is approximately 135 hours of work.
Content and scheduling
A detailed schedule will be given in Canvas.
The study unit contains work on the following themes:
• communication models, applying a communication strategy
• communication skills requirements in the ICT sector
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms & professional vocabulary
Grading scale
H-5
Evaluation methods and criteria
The final grade is based on the following:
Quizzes and exercises in Canvas 20% (0-5)
Spoken communication assignments 40% (0-5)
Written communication assignments 40% (0-5)
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Canvas workspace.
Evaluation criteria, satisfactory (1-2)
Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.
Evaluation criteria, good (3-4)
Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.
Evaluation criteria, excellent (5)
Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.
Enrollment
27.11.2023 - 03.12.2023
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, tiko
Campus
Laurea Virtual Campus
Teaching languages
- English
Seats
20 - 45
Degree programmes
- Degree Programme in Business Information Technology, Developing Digital Services (NSA2), Laurea Leppävaara
Teachers
- Sebastian King
Teacher in charge
Sebastian King
Groups
-
NSA223SADegree Programme in Business Information Technology, Developing Digital Services, virtual studies, S23, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Teaching methods
The course is delivered online via the Canvas virtual learning environment.
Online meetings are intended for discussion and review of the materials presented.
Breakout rooms are utilised for small group discussion and students are strongly encouraged to enable their video during these discussions.
Online classes are generally not recorded, but material delivered during these sessions is made available in video format in the workspace.
Students receive feedback from the teacher and peer feedback may also be utilised.
Task are done individually or in groups.
Learning materials and recommended literature
Learning materials in Canvas. See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.
Alternative completion methods of implementation
According to Laurea UAS's degree regulations, "All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the studies or another person designated to the position.
The assessment is carried out according to the same assessment criteria and, as a rule, the same grading scale as that adopted for the corresponding study unit or module.
The student is entitled to apply for accreditation of prior competence regardless of where, how and when the competence has been acquired. The student may also seek accreditation of competence to be acquired on the job as part of their degree (work-based learning). The competence to be accredited must be in line with the learning outcomes of the degree programme’s curriculum. The student is responsible for demonstrating and verifying their competence and for providing sufficient information.
Students should apply for the accreditation of prior competence at the beginning of their studies, so they can progress in their studies without interruption. However, students are entitled to apply for accreditation of prior competence throughout their studies."
Important dates
Canvas will be opened a week before the first meeting. The last meeting will be held by the end of April.
Some additional dates may be scheduled for small group meetings.
Also see Laurea's degree regulations, section 18:
“Students must be present for the first contact teaching session, or they must notify the responsible teacher of their absence to confirm they intend to participate in studies, Alternatively, the teacher can specify a different manner for the student to confirm that they intend to participate in the studies. The completion of these measures can be required within a week of the studies having begun. The application of the aforementioned approach requires that the teacher notifies the students accepted to the study unit of the practice and that the practice is specifically mentioned in the study unit’s implementation plan.
If the student has a justified reason for not attending the first contact teaching session or for not notifying the teacher of their intention to be involved in studies in the manner required by the teacher, the student must contact the responsible teacher to agree on participation in the studies. Their registration for the study unit will be rejected, of the student does not notify the teacher of being absent from the first contact teaching session or the reason for their absence cannot be considered justified, Another student who is in line for the study unit can be selected in their place”.
Students workload
5 ECTS is approximately 135 hours of work.
Content and scheduling
A detailed schedule will be given in Canvas.
The study unit contains work on the following themes:
• communication models, applying a communication strategy
• communication skills requirements in the ICT sector
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms & professional vocabulary
Grading scale
H-5
Evaluation methods and criteria
The final grade is based on the following:
Quizzes and exercises in Canvas 20% (0-5)
Spoken communication assignments 40% (0-5)
Written communication assignments 40% (0-5)
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Canvas workspace.
Evaluation criteria, satisfactory (1-2)
Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.
Evaluation criteria, good (3-4)
Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.
Evaluation criteria, excellent (5)
Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.
Enrollment
27.11.2023 - 03.12.2023
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
5 op
Virtual proportion
2.5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
20 - 25
Degree programmes
- Degree Programme in Safety, Security and Risk Management (HRA), Laurea Leppävaara
Teachers
- Sebastian King
Teacher in charge
Sebastian King
Groups
-
HRA223SADegree Programme in Safety, Security and Risk Management, blended learning, S23, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Teaching methods
Meetings are held during the contact days on campus and some sessions will also be held online.
The course contains group work and individual assignments. Students receive feedback from the teacher and peer feedback may also be utilised.
Some assignments will be done jointly with other courses.
Learning materials and recommended literature
Learning materials in Canvas. See also:
• Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
• Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
• Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
• Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.
Alternative completion methods of implementation
According to Laurea UAS's degree regulations, "All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the studies or another person designated to the position.
The assessment is carried out according to the same assessment criteria and, as a rule, the same grading scale as that adopted for the corresponding study unit or module.
The student is entitled to apply for accreditation of prior competence regardless of where, how and when the competence has been acquired. The student may also seek accreditation of competence to be acquired on the job as part of their degree (work-based learning). The competence to be accredited must be in line with the learning outcomes of the degree programme’s curriculum. The student is responsible for demonstrating and verifying their competence and for providing sufficient information.
Students should apply for the accreditation of prior competence at the beginning of their studies, so they can progress in their studies without interruption. However, students are entitled to apply for accreditation of prior competence throughout their studies."
Important dates
Canvas will be opened on 8th January 2024 (during the first week of studies).
Some additional dates will also be scheduled for small group meetings.
Also see Laurea's degree regulations, section 18:
“Students must be present for the first contact teaching session, or they must notify the responsible teacher of their absence to confirm they intend to participate in studies, Alternatively, the teacher can specify a different manner for the student to confirm that they intend to participate in the studies. The completion of these measures can be required within a week of the studies having begun. The application of the aforementioned approach requires that the teacher notifies the students accepted to the study unit of the practice and that the practice is specifically mentioned in the study unit’s implementation plan.
If the student has a justified reason for not attending the first contact teaching session or for not notifying the teacher of their intention to be involved in studies in the manner required by the teacher, the student must contact the responsible teacher to agree on participation in the studies. Their registration for the study unit will be rejected, of the student does not notify the teacher of being absent from the first contact teaching session or the reason for their absence cannot be considered justified, Another student who is in line for the study unit can be selected in their place”.
Students workload
5 ECTS is approximately 135 hours of study.
Content and scheduling
A detailed schedule will be given in Canvas.
The study unit contains work on the following themes:
• communication models, applying a communication strategy
• communication skills requirements of safety, security and risk management specialists
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms & professional vocabulary
Grading scale
H-5
Evaluation methods and criteria
The final grade is based on the following:
Vocabulary and comprehension exercises in Canvas 20% (0-5)
Spoken communication assignments 40% (0-5)
Written communication assignments 40% (0-5)
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Canvas workspace.
Evaluation criteria, satisfactory (1-2)
Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.
Evaluation criteria, good (3-4)
Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.
Evaluation criteria, excellent (5)
Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.
Enrollment
28.11.2022 - 04.12.2022
Timing
01.02.2023 - 05.05.2023
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
RDI proportion
1 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, tiko
Campus
Laurea Virtual Campus
Teaching languages
- English
Seats
20 - 45
Degree programmes
- Degree Programme in Business Information Technology, Cyber Security (NCA2), Laurea Leppävaara
Teachers
- Sebastian King
Teacher in charge
Sebastian King
Groups
-
NCA222SADegree Programme in Business Information Technology, Cyber Security, blended learning, S22, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Teaching methods
Online contact sessions and assignments.
The study unit contains work on the following themes:
• communication models, applying a communication strategy
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms & professional vocabulary
Learning materials and recommended literature
Learning materials in Canvas. See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.
Alternative completion methods of implementation
By agreement with the lecturer.
Important dates
Canvas will be opened on a week before the first meeting.
The last meeting will be held by the end of April.
Some additional dates may be scheduled for small group meetings.
Forms of internationality
Development of intercultural competences is integrated into the study unit.
Students workload
5 ECTS = 135 hours of work.
Content and scheduling
A detailed schedule will be given in Canvas.
Grading scale
H-5
Evaluation methods and criteria
The final grade is based on the following:
Vocabulary and comprehension exercises in canvas 20% (0-5)
Spoken communication assignments 40% (0-5)
Written communication assignments 40% (0-5)
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Canvas workspace.
Evaluation criteria, satisfactory (1-2)
Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.
Evaluation criteria, good (3-4)
Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.
Evaluation criteria, excellent (5)
Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.
Enrollment
28.11.2022 - 04.12.2022
Timing
23.01.2023 - 28.04.2023
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
RDI proportion
1 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, tiko
Campus
Laurea Virtual Campus
Teaching languages
- English
Seats
20 - 35
Degree programmes
- Degree Programme in Business Information Technology, Developing Digital Services (NSA2), Laurea Leppävaara
Teachers
- Sebastian King
Teacher in charge
Sebastian King
Groups
-
NSA222SADegree Programme in Business Information Technology, Developing Digital Services, virtual studies, S22, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Teaching methods
Online contact sessions and assignments.
The study unit contains work on the following themes:
• communication models, applying a communication strategy
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms & professional vocabulary
Learning materials and recommended literature
Learning materials in Canvas. See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.
Alternative completion methods of implementation
By agreement with the lecturer.
Important dates
Canvas will be opened on a week before the first meeting.
The last meeting will be held by the end of April.
Some additional dates may be scheduled for small group meetings.
Forms of internationality
Development of intercultural competences is integrated into the study unit.
Students workload
5 ECTS = 135 hours of work.
Content and scheduling
A detailed schedule will be given in Canvas.
Grading scale
H-5
Evaluation methods and criteria
The final grade is based on the following:
Vocabulary and comprehension exercises in canvas 20% (0-5)
Spoken communication assignments 40% (0-5)
Written communication assignments 40% (0-5)
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Canvas workspace.
Evaluation criteria, satisfactory (1-2)
Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.
Evaluation criteria, good (3-4)
Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.
Evaluation criteria, excellent (5)
Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.
Enrollment
28.11.2022 - 04.12.2022
Timing
12.01.2023 - 05.05.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, liko
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
20 - 40
Degree programmes
- Degree Programme in Business Management (HBA2), Laurea Leppävaara
Teachers
- Sebastian King
Teacher in charge
Sebastian King
Groups
-
HBA222SNDegree Programme in Business Management, daytime studies, S22, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Teaching methods
Contact sessions online/on campus and homework/project assignments.
The study unit contains work on the following themes:
• communication models, applying a communication strategy
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms & professional vocabulary
Learning materials and recommended literature
Learning materials in Canvas. See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.
Alternative completion methods of implementation
By agreement with the lecturer
Important dates
Canvas will be opened on 11th January 2023 (a week before the first meeting).
The last class meeting will be held by the end of April.
Some additional dates may be scheduled for small group meetings.
Forms of internationality
Development of intercultural competences is integrated into the study unit.
Students workload
5 ECTS = 135 hours of work.
Content and scheduling
A detailed schedule will be given in Canvas.
Further information for students
The final grade is based on the following:
Vocabulary and comprehension exercises in canvas 20% (0-5)
Spoken communication assignments 40% (0-5)
Written communication assignments 40% (0-5)
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Canvas workspace.
Grading scale
H-5
Evaluation criteria, satisfactory (1-2)
Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.
Evaluation criteria, good (3-4)
Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.
Evaluation criteria, excellent (5)
Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.
Enrollment
28.11.2022 - 04.12.2022
Timing
05.01.2023 - 27.05.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
20 - 30
Degree programmes
- Degree Programme in Safety, Security and Risk Management (HRA), Laurea Leppävaara
Teachers
- Sebastian King
Teacher in charge
Sebastian King
Groups
-
HRA222SADegree Programme in Safety, Security and Risk Management, blended learning, S22, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Teaching methods
Contact sessions online/on campus and homework/project assignments.
The study unit contains work on the following themes:
• communication models, applying a communication strategy
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms & professional vocabulary
Learning materials and recommended literature
Learning materials in Canvas. See also:
• Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
• Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
• Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
• Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.
Alternative completion methods of implementation
By agreement with the lecturer
Important dates
Canvas will be opened on 9th January 2023 (a few days before the first meeting).
Some additional dates will also be scheduled for small group meetings.
Forms of internationality
Development of intercultural competences is integrated into the study unit.
Students workload
5 ECTS = 135 hours of work.
Content and scheduling
A detailed schedule will be given in Canvas.
Grading scale
H-5
Evaluation methods and criteria
The final grade is based on the following:
Learning materials in Canvas. See also:
Vocabulary and comprehension exercises in canvas 20% (0-5)
Spoken communication assignments 40% (0-5)
Written communication assignments 40% (0-5)
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Canvas workspace.
Evaluation criteria, satisfactory (1-2)
Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.
Evaluation criteria, good (3-4)
Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.
Evaluation criteria, excellent (5)
Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.
Enrollment
23.05.2022 - 29.05.2022
Timing
06.09.2022 - 14.11.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
20 - 40
Degree programmes
- Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara
Teachers
- Ilona Rönkä
Teacher in charge
Ilona Rönkä
Groups
-
PHA222SNDegree Programme in Hospitality Management and Service Design, daytime studies, S22, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Teaching methods
Contact sessions online/on campus and homework/project assignments.
The study unit contains work on the following themes:
• communication models, applying a communication strategy
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms & professional vocabulary
Learning materials and recommended literature
Learning materials in Canvas. See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.
Alternative completion methods of implementation
According to Laurea UAS's degree regulations, "All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the studies or another person designated to the position.
The assessment is carried out according to the same assessment criteria and, as a rule, same grading scale as that adopted for the corresponding study unit or module.
The student is entitled to apply for accreditation of prior competence regardless of where, how and when the competence has been acquired. The student may also seek accreditation of competence to be acquired on the job as part of their degree (work-based learning). The competence to be accredited must be in line with the learning outcomes of the degree programme’s curriculum. The student is responsible for demonstrating and verifying their competence and for providing sufficient information.
Students should apply for the accreditation of prior competence at the beginning of their studies, so they can progress in their studies without interruption. However, students are entitled to apply for accreditation of prior competence throughout their studies."
Important dates
Canvas will be opened on 31st August 2022 at the latest.
Some additional dates may be scheduled for small group meetings.
Forms of internationality
Development of intercultural competences is integrated into the study unit.
Students workload
5 ECTS = 135 hours of work.
Content and scheduling
A detailed schedule will be given in Canvas.
Grading scale
H-5
Evaluation methods and criteria
The final grade is based on the following:
Vocabulary and comprehension exercises in canvas 20% (0-5)
Spoken communication assignments 40% (0-5)
Written communication assignments 40% (0-5)
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Canvas workspace.
Evaluation criteria, satisfactory (1-2)
Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.
Evaluation criteria, good (3-4)
Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.
Evaluation criteria, excellent (5)
Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.
Enrollment
29.11.2021 - 05.12.2021
Timing
17.01.2022 - 29.04.2022
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, tiko
Campus
Laurea Virtual Campus
Teaching languages
- English
Seats
40 - 75
Degree programmes
- Degree Programme in Business Information Technology, Cyber Security (NCA2), Laurea Leppävaara
- Degree Programme in Business Information Technology (NIA), Laurea Leppävaara
Teachers
- Sebastian King
Teacher in charge
Sebastian King
Groups
-
NCA221SADegree Programme in Business Information Technology, Cyber Security, blended learning, S21, Leppävaara
-
NIA221SADegree Programme in Business Information Technology, virtual studies, S21, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Teaching methods
Online contact sessions and assignments.
The study unit contains work on the following themes:
• communication models, applying a communication strategy
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms & professional vocabulary
Learning materials and recommended literature
Learning materials in Canvas. See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.
Alternative completion methods of implementation
By agreement with the lecturer.
Important dates
Canvas will be opened on 17th January 2022 (a week before the first meeting).
The last meeting will be held by the end of April.
Some additional dates may be scheduled for small group meetings.
Forms of internationality
Development of intercultural competences is integrated into the study unit.
Students workload
5 ECTS = 135 hours of work.
Content and scheduling
A detailed schedule will be given in Canvas.
Grading scale
H-5
Evaluation methods and criteria
The final grade is based on the following:
Vocabulary and comprehension exercises in canvas 20% (0-5)
Spoken communication assignments 40% (0-5)
Written communication assignments 40% (0-5)
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Canvas workspace.
Evaluation criteria, satisfactory (1-2)
Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.
Evaluation criteria, good (3-4)
Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.
Evaluation criteria, excellent (5)
Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.
Enrollment
29.11.2021 - 05.12.2021
Timing
13.01.2022 - 20.05.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
20 - 30
Degree programmes
- Degree Programme in Safety, Security and Risk Management (HRA), Laurea Leppävaara
Teachers
- Sebastian King
Teacher in charge
Sebastian King
Groups
-
HRA221SADegree Programme in Safety, Security and Risk Management, blended learning, S21, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Teaching methods
Contact sessions online/on campus and homework/project assignments.
The study unit contains work on the following themes:
• communication models, applying a communication strategy
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms & professional vocabulary
Learning materials and recommended literature
Learning materials in Canvas. See also:
• Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
• Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
• Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
• Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.
Alternative completion methods of implementation
By agreement with the lecturer
Important dates
Canvas will be opened on 13th January 2022 (a week before the first meeting).
Some additional dates will also be scheduled for small group meetings.
Forms of internationality
Development of intercultural competences is integrated into the study unit.
Students workload
5 ECTS = 135 hours of work.
Content and scheduling
A detailed schedule will be given in Canvas.
Grading scale
H-5
Evaluation methods and criteria
The final grade is based on the following:
Learning materials in Canvas. See also:
Vocabulary and comprehension exercises in canvas 20% (0-5)
Spoken communication assignments 40% (0-5)
Written communication assignments 40% (0-5)
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Canvas workspace.
Evaluation criteria, satisfactory (1-2)
Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.
Evaluation criteria, good (3-4)
Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.
Evaluation criteria, excellent (5)
Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.
Enrollment
29.11.2021 - 05.12.2021
Timing
11.01.2022 - 01.05.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, liko
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
20 - 40
Degree programmes
- Degree Programme in Service Business Management (HMA), Laurea Leppävaara
Teachers
- Sebastian King
Teacher in charge
Sebastian King
Groups
-
HMA221SNDegree Programme in Service Business Management, daytime studies, S21, Leppävaara
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Teaching methods
Contact sessions online/on campus and homework/project assignments.
The study unit contains work on the following themes:
• communication models, applying a communication strategy
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms & professional vocabulary
Learning materials and recommended literature
Learning materials in Canvas. See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.
Alternative completion methods of implementation
By agreement with the lecturer
Important dates
Canvas will be opened on 11th January 2022 (a week before the first meeting).
The last class meeting will be held by the end of April.
Some additional dates may be scheduled for small group meetings.
Forms of internationality
Development of intercultural competences is integrated into the study unit.
Students workload
5 ECTS = 135 hours of work.
Content and scheduling
A detailed schedule will be given in Canvas.
Grading scale
H-5
Evaluation methods and criteria
The final grade is based on the following:
Vocabulary and comprehension exercises in canvas 20% (0-5)
Spoken communication assignments 40% (0-5)
Written communication assignments 40% (0-5)
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Canvas workspace.
Evaluation criteria, satisfactory (1-2)
Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.
Evaluation criteria, good (3-4)
Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.
Evaluation criteria, excellent (5)
Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.