Encountering the Customer and Professional Interaction (10 cr)
Code: V1384-SRV1811
General information
- Enrollment
-
14.05.2018 - 31.05.2018
Registration for the implementation has ended.
- Timing
-
20.08.2018 - 23.10.2018
Implementation has ended.
- Number of ECTS credits allocated
- 10 cr
- Local portion
- 8 cr
- Virtual proportion
- 2 cr
- RDI proportion
- 4 cr
- Mode of delivery
- Blended learning
- Campus
- Laurea Tikkurila
- Teaching languages
- Finnish
- Seats
- 20 - 40
- Degree programmes
- Sosionomikoulutus, rikosseuraamusala (SRV2), Laurea Tikkurila (Finnish)
- Teachers
- Hanna Väätäjä
- Janika Lindström
- Eeva Järveläinen
- Study unit
- V1384
Learning outcomes
The students
- have knowledge of values and ethical principles.
- are able to perceive the situations of clients in the correctional services sector
- are aware of and develops his or her interaction skills
- have the skills to encounter and interact with individuals
Student workload
10 op = 270 opiskelijan työtuntia (1 op = n. 27 työtuntia)
Evaluation scale
H-5