Encountering the Customer and Professional Interaction (10 cr)
Code: V1384-3001
General information
- Enrollment
-
13.05.2019 - 26.05.2019
Registration for the implementation has ended.
- Timing
-
26.08.2019 - 05.11.2019
Implementation has ended.
- Number of ECTS credits allocated
- 10 cr
- Local portion
- 8 cr
- Virtual proportion
- 2 cr
- RDI proportion
- 5 cr
- Mode of delivery
- Blended learning
- Campus
- Laurea Tikkurila
- Teaching languages
- Finnish
- Seats
- 20 - 40
- Degree programmes
- Sosionomikoulutus, rikosseuraamusala (SRV2), Laurea Tikkurila (Finnish)
- Teachers
- Hanna Väätäjä
- Karoliina Nikula
- Eeva Järveläinen
- Teacher in charge
- Eeva Järveläinen
- Study unit
- V1384
Learning outcomes
The students
- have knowledge of values and ethical principles.
- are able to perceive the situations of clients in the correctional services sector
- are aware of and develops his or her interaction skills
- have the skills to encounter and interact with individuals
Student workload
10 op = 270 opiskelijan työtuntia (1 op = n. 27 työtuntia)
Evaluation scale
H-5