Service Innovation and Design Project (5 cr)
Code: TP00BL98-3001
General information
- Enrollment
-
26.11.2018 - 02.12.2018
Registration for the implementation has ended.
- Timing
-
07.01.2019 - 14.06.2019
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- RDI proportion
- 5 cr
- Mode of delivery
- Contact learning
- Campus
- Laurea Tikkurila
- Teaching languages
- English
- Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOH2), Kauppa, hallinto ja oikeustieteet
Learning outcomes
After completing the project, the student is able to
- analyze the partner´s present services/products
- find solutions to challenges in order to improve customer experience
- develop and design services/products by using co-design techniques
Location and time
The project starts in February; the exact date and time will be informed later.
Materials
Will be given in the beginning of the course.
Teaching methods
In this project, students work in teams to
- analyze the partner´s present services/products
- find solutions to improve customer experience
- develop and design services/products by using co-design techniques
Relevant theoretical knowledge is acquired in learning circles.
Employer connections
A partner firm will be announced by the start of the project.
Evaluation scale
H-5