Service Design for Circular Economy (5 cr)

Learning outcomes

Customer-focused design thinking approach allows rethinking products, services, business models and economic systems. It can help companies reach more value from the energy and resources they use. Service design and co-creation is central to a well-functioning circular economy. Existing services can be refined and completely new solutions can be created that can revolutionize the system itself (e.g. renting a coach, from owning to renting a car, etc.).

With circular economy design, economic growth can be decoupled from the resource consumption by promoting innovation, smart design and co-design, knowledge sharing, cooperation and collaboration. In a co-creation process, the mutual value is “created with stakeholders. The needs, objectives and activities are negotiated together with different stakeholders. The process takes into consideration the real needs of the target groups in order to create sustainable innovations.

Module 3 will provide a theoretical framework for service design in the context of circular economy. Service design thinking is central in developing sustainable and attractive business models. Therefore, this module will be implemented hand-in-hand with the Module 2 in order to achieve the highest synergy.

Location and time

CIRCULAR ECONOMY FOR SUSTAINABLE GROWTH 15 ECT COURSE, which is provided by 3uas (Metropolia, Laurea and Haaga-Helia).
Course duration: 15.1.-27.5.2020

PLEASE ENROLL TO THE COURSE HERE: www.3amk.fi during 25.11.- 9.12.2019.

Workshops of module 1 will be held at Metropolia Myyrmäki (Leiritie 1, Vantaa). Workshops during the modules 2 and 3 will be held either at Laurea Leppävaara (Vanha maantie 9, Espoo) or at Haage-Helia Pasila (Ratapihantie 13, Helsinki).

SCHEDULE:
Study module 1: Towards a Sustainable Consumer Society (5 cr)
15.1.2020 at 13.00 - 16.00 Kick-off at Metropolia Myyrmäki
5.2.2020 at 13.00 - 16.00 workshop at Metropolia Myyrmäki
11.3. 2020 at 13.00 - 16.00 Presentations and feedback at Metropolia Myyrmäki

Study module 2: New Business Models in Circular Economy (5 cr) and Study module 3: Service Design for Circular Economy (5 cr) are implemented as one integrated 10cr course.

Pre-assignment during 1.3.-17.3.2020

Mandatory contact sessions:
18.3.2020 at 12.30-16.00, Haaga-Helia Pasila
26.3.2020 at 12.30-16.00 visit to case company: Lähipalvelukeskus Hertsi, Herttoniemi
1.4.2020 at 12.30-16.00, Haaga-Helia Pasila
15.4.2020 at 12.30-16.00, Laurea Leppävaara
29.4.2020 at 12.30-16.00, Haaga-Helia Pasila
13.5.2020 at 12.30-16.00, Laurea Leppävaara
27.5.2020 at 12.30-16.00, Haaga-Helia Pasila

Project work in team between the contact sessions.

Materials

All materials will be available on-line and recommended reading and other reference materials are available on-line.

Teaching methods

This course is a part of CIRCULAR ECONOMY FOR SUSTAINABLE GROWTH 15 ECT COURSE, which is provided by 3uas (Metropolia, Laurea and Haaga-Helia).

PLEASE ENROLL TO THE COURSE HERE: www.3amk.fi during 25.11.- 9.12.2019.

Service Design for Circular Economy -course is part of 3UAS Circular Economy Learning path: Circular economy for sustainable growth 15 ECTS.
Students need to register for the whole 15 CR Learning path. This course cannot be chosen as stand-alone.

The learning path consists of three modules:
• Study module 1: Towards a Sustainable Consumer Society (5 cr) (Metropolia)
• Study module 2: New Business Models in Circular Economy (5 cr) (Haaga-Helia)
• Study module 3: Service Design for Circular Economy (5 cr) (Laurea)
Modules 2 & 3 will be implemented as one integrated 10 cr. course.
The modules are undertaken as an assignment to a real-life company and executed in mixed multidisciplinary teams.
Blended learning and flipped classroom approach.
Hands-on exercises to learn to utilize service design tools for solving real life circular economy problems.

Employer connections

The modules 2 & 3 are undertaken as an assignment to a real-life company Lähipalvelukeskus Hertsi and executed in mixed multidisciplinary teams.

Exam schedules

SCHEDULE:

Study module 1: Towards a Sustainable Consumer Society (5 cr)
15.1.2020 at 13.00 - 16.00 Kick-off at Metropolia Myyrmäki campus
5.2.2020 at 13.00 - 16.00 workshop
11.3. 2020 at 13.00 - 16.00 Presentations and feedback

Study module 2: New Business Models in Circular Economy (5 cr) and Study module 3: Service Design for Circular Economy (5 cr) are implemented as one integrated 10cr course.

Pre-assignment during 1.3.-17.3.2020

Mandatory contact sessions:
18.3.2020 at 12.30-16.00, Haaga-Helia Pasila
26.3.2020 at 12.30-16.00 visit to case company: Lähipalvelukeskus Hertsi, Herttoniemi
1.4.2020 at 12.30-16.00, Haaga-Helia Pasila
15.4.2020 at 12.30-16.00, Laurea Leppävaara
29.4.2020 at 12.30-16.00, Haaga-Helia Pasila
13.5.2020 at 12.30-16.00, Laurea Leppävaara
27.5.2020 at 12.30-16.00, Haaga-Helia Pasila

Project work in teams between contact sessions.

International connections

Course execution in English.

Completion alternatives

Not available

Student workload

The course is 15 ects which equals approximately 405 h of studying.
Most of the work will be done in teams.
The tasks in Modules 2 and 3 are scheduled in phases throughout the course.

Evaluation scale

H-5

Qualifications

All materials are available on-line and recommended reading and other reference materials are available on-line.

Prerequisite
Approved completion of an introductory course to Corporate Responsibility is a strong recommendation

Further information

The Circular Economy Learning path engages 3UAS students from various different backgrounds to work towards a circular economy with companies, especially SMEs. The path exposes the students to the circular economy, which the students do not currently encounter in their earlier studies. The student will accomplish increased learning of the circular economy with knowledge of new tools and concepts on how to develop new innovative and attractive circular economy solutions and business models and the motivation to work for sustainable solutions.

KEY CONCEPTS
Circular Economy principles
Circular Economy business models
Service design / design thinking
Service design process and tools
Co-creation
Customer Insight (Persona & Customer Journey)
Value proposition
Prototyping & testing
Business Model Canvas
Service Concept

ASSIGNMENTS / MODULES 2 & 3:
- Individual pre-assignment (Theory & Literature)
- Customer project (Team Work): Development of circular economy service concept: The service concept and the design process are reported and visualized in a Service Design Portfolio created during the process. The finished Service Design Portfolio is given to the customer project provider.