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Digital Service Business and Marketing (10cr)

Code: R0218-3012

General information


Enrollment
13.05.2019 - 26.05.2019
Registration for the implementation has ended.
Timing
26.08.2019 - 12.12.2019
Implementation has ended.
Number of ECTS credits allocated
10 cr
Local portion
9 cr
Virtual proportion
1 cr
RDI proportion
5 cr
Mode of delivery
Blended learning
Unit
Laurea university of applied sciences
Campus
Laurea Tikkurila
Teaching languages
English
Finnish
Seats
20 - 40
Degree programmes
Tietojenkäsittelyn koulutus (NTV2), Laurea Tikkurila (Finnish)
Teachers
Terhi Kärpänen
Teacher in charge
Terhi Kärpänen
Study unit
R0218

Learning outcomes

The student is able to
- analyze current trends in digital services
- develop digital service processes
- manage the digital customer experience
- market digital services
- plan how to use digital sales channels
- use digital tools to support marketing
- apply regulations of digital business

Teaching methods

In classroom / zoom
Daytime
grade 1-5

Time and location

Daytime

Learning materials and recommended literature

Will be shared during course. In addition to learning platform material there will be ebooks, articles and videos.

Important dates

Start on 3rd of September 2019.

Evaluation scale

H-5

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