Service Design (10 cr)

Code: R0216-3013

General information

Enrollment: 13.05.2019 - 26.05.2019
Registration for the implementation has ended.

Timing: 26.08.2019 - 13.12.2019
Implementation has ended.

Number of ECTS credits allocated: 10 cr

Local portion: 8 cr

Virtual proportion: 2 cr

Unit: Laurea university of applied sciences

Campus: Laurea Tikkurila

Teaching languages: English; Finnish

Seats: 20 - 40

Degree programmes: Tietojenkäsittelyn koulutus (NTV2), Laurea Tikkurila (Finnish)

Teachers: Taina Lintilä; Terhi Kärpänen

Teacher in charge: Terhi Kärpänen

Study unit: R0216

Learning outcomes

The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design

Location and time

Daytime at Laurea Tikkurila campus.

Materials

Will be shared during course. In addition to learning platform material, there will be ebooks, articles and videos.

Teaching methods

In classroom / Adobe connect
Daytime
grade 1-5

Employer connections

Project work.

Exam schedules

Start on 27th of August 2019

Evaluation scale

H-5