Service Design Theory and Practice (5cr)
Code: HY00BV18-3001
General information
- Enrollment
- 23.05.2022 - 29.05.2022
- Registration for the implementation has ended.
- Timing
- 01.08.2022 - 31.12.2022
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 0 cr
- Virtual proportion
- 5 cr
- RDI proportion
- 5 cr
- Mode of delivery
- Distance learning
- Campus
- Laurea Virtual Campus
- Teaching languages
- English
- Seats
- 41 - 50
- Degree programmes
- Complementary competence, Master’s studies (TYJ), Generic Studies
- Complementary competence, master’s studies in English (CYJ2), Generic studies
- Teachers
- Päivi Tossavainen
- Päivi Harmoinen
- Study unit
- HY00BV18
Learning outcomes
Student is able to
- understand the theoretical framework and key concepts related to service design
- understand the service design process according to the Double Diamond model
- use service design methods and tools and actively participate in a design project in practice for a real-life company
- reflect and critically evaluate development work and design projects from the perspective of the key stakeholder
Evaluation scale
H-5