Service Design Process (5cr)
Code: ND00CC09-3007
General information
- Enrollment
- 18.05.2026 - 24.05.2026
- Registration for introductions has not started yet.
- Timing
- 01.08.2026 - 31.12.2026
- The implementation has not yet started.
- Number of ECTS credits allocated
- 5 cr
- Unit
- 10 Liiketalous-, tietojenkäsittely- ja palvelualat
- Campus
- Laurea Leppävaara
- Teaching languages
- English
- Seats
- 20 - 26
- Degree programmes
- Degree Programme in Business Information Technology, Developing Digital Services (NSA2), Laurea Leppävaara
- Teachers
- Tiko 1 Virtuaali
- Groups
-
NSA225SNDegree Programme in Business Information Technology, Developing Digital Services, S25, Leppävaara
- Study unit
- ND00CC09
Learning outcomes
The student is able to:
- describe how value is created for the customers through service
- describe the service design process
- recognize and apply service design tools and methods in practice
Evaluation scale
H-5