Hospitality Management and Customer Understanding (10cr)
Code: PH00BN93-3010
General information
- Timing
- 01.12.2025 - 31.07.2026
- The implementation has not yet started.
- Number of ECTS credits allocated
- 10 cr
- Local portion
- 10 cr
- Mode of delivery
- Contact learning
- Unit
- 10 Liiketalous-, tietojenkäsittely- ja palvelualat
- Campus
- Laurea Porvoo
- Teaching languages
- English
- Seats
- 20 - 40
- Degree programmes
- Degree Programme in Hospitality Management and Service Design (PHP2), Laurea Porvoo
- Teachers
- Tia Karlsson
- Sampo Järvi
- Teacher in charge
- Tia Karlsson
- Groups
-
PHP225SNDegree Programme in Hospitality and Service Design
- Study unit
- PH00BN93
Learning outcomes
The student is able to
- define the services in the hospitality industry
- evaluate user-centered behaviour in different services in the hospitality field
- explore hospitality services in the international framework
Evaluation scale
H-5