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Service Design at your own workplace (10 cr)

Code: R0216-3172

General information


Enrollment

19.05.2025 - 30.11.2025

Timing

01.08.2025 - 30.12.2025

Number of ECTS credits allocated

10 op

Virtual proportion

10 op

Mode of delivery

Distance learning

Unit

Laurea Leppävaara, liko

Campus

Laurea Virtual Campus

Teaching languages

  • English

Seats

20 - 40

Degree programmes

  • Liiketalouden koulutus (HLY2), Laurea yhteinen (Finnish)

Teachers

  • Janika Kyttä
  • Päivi Williams

Teacher in charge

Päivi Williams

Groups

  • HTYDIN
    Turvallisuuden ja riskienhallinnan koulutus
  • HLYDIN
    Liiketalouden koulutus
  • NDYDIN
    Tietojenkäsittelyn koulutus

Learning outcomes

The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design

Grading scale

H-5