Enterprise Systems (5 cr)

Learning outcomes

The student is able to
- use enterprise systems, particularly ERP (Enterprise Resource Planning) systems
- integrate business processes and enterprise systems
- give value to the processes of acquiring, implementing, maintaining and operating

Materials

Online exam is based on:
Laudon&Laudon, Management Information Systems: Managing the Digital Firm, Ed9-14, the following chapters
Ch1 Information systems in Global Busines Today
Ch 2 Global E-business and Collaboration
Ch 3 Information Systems, Organizations and Strategy
Ch 9 Achieving Operational Excellence and Customer Intimacy: Enterprise Applications
and other material TBA (see Canvas)

Teaching methods

Methods and Contents
Lectures, workshops and Exam
Main Topics :
- Management Information systems and their importance in business
- Business Processes and Information system
- Types information systems
- Automation and generative AI in processes and in business information systems

Individual Assignments - Get familiar and use in practice ERP and CRM systems
- Material and exercises: Microsoft Learn (possible to earn MS credits for certification)
- Assignments are done with Microsoft Dynamics 365 ERP system

Exam schedules

First online meeting on 6.3.2024 (16:00 - 18:00) is compulsory.

Content scheduling

Lectures (L) and Workshops (W)

1. L Topic: Introduction & Orientation - Compulsory
2. L & W Topic: Information systems and Business Processes
3. L Topic Information systems, ERP and CRM
4. W Topics:
- Dynamics 365 Business Central (D365 BC)
- Assignments - Instructions
5. Exam online
6. W Topics
- Assignments -More InstructionS
- Support and Q&A
7. W Assignments - Support and Q&A

Evaluation scale

H-5