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Service Design (10 cr)

Code: R0216-3160

General information


Enrollment
19.05.2025 - 25.05.2025
Registration for introductions has not started yet.
Timing
01.08.2025 - 31.12.2025
The implementation has not yet started.
Number of ECTS credits allocated
10 cr
Local portion
10 cr
Mode of delivery
Contact learning
Unit
10 Liiketalous-, tietojenkäsittely- ja palvelualat
Campus
Laurea Leppävaara
Teaching languages
English
Seats
20 - 40
Degree programmes
Liiketalouden koulutus (HLA2), Laurea Leppävaara (Finnish)
Teachers
Veera Lassila
Päivi Williams
Teacher in charge
Veera Lassila
Groups
HBA224SN
Degree Programme in Business Management, daytime studies, S24, Leppävaara
HLA224KN
Liiketalouden koulutus, päivätoteutus, K24, Leppävaara
HBA224SN2
Degree Programme in Business Management (tailor-made), daytime studies, S24, Leppävaara
Study unit
R0216

Learning outcomes

The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design

Evaluation scale

H-5

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