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Service Design (10 cr)

Code: R0216-3160

General information


Enrollment

19.05.2025 - 25.05.2025

Timing

01.08.2025 - 31.12.2025

Number of ECTS credits allocated

10 op

Mode of delivery

Contact teaching

Unit

Laurea Leppävaara, liko

Campus

Laurea Leppävaara

Teaching languages

  • English

Seats

20 - 40

Degree programmes

  • Liiketalouden koulutus (HLA2), Laurea Leppävaara (Finnish)

Teachers

  • Veera Lassila
  • Päivi Williams

Teacher in charge

Veera Lassila

Groups

  • HBA224SN
    Degree Programme in Business Management, daytime studies, S24, Leppävaara
  • HLA224KN
    Liiketalouden koulutus, päivätoteutus, K24, Leppävaara
  • HBA224SN2
    Degree Programme in Business Management (tailor-made), daytime studies, S24, Leppävaara

Learning outcomes

The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design

Grading scale

H-5