Project in Developing Customer-oriented Business: Developing Customer Satisfaction for a Real Estate Service Company (10 cr)
Code: HL00BU32-3063
General information
Enrollment
25.11.2024 - 07.01.2025
Timing
14.01.2025 - 20.05.2025
Number of ECTS credits allocated
10 op
Virtual proportion
8.5 op
RDI proportion
5 op
Mode of delivery
15 % Contact teaching, 85 % Distance learning
Unit
10 Liiketalous-, tietojenkäsittely- ja palvelualat
Campus
Laurea Hyvinkää
Teaching languages
- Finnish
Seats
5 - 8
Degree programmes
- Liiketalouden koulutus (HLB2), Laurea Hyvinkää (Finnish)
Teachers
- Teppo Leppälahti
Teacher in charge
Teppo Leppälahti
Groups
-
HLB224SALiiketalouden koulutus, oikeudellinen osaaminen, monimuotototeutus, S24, Hyvinkää
-
HLB224SA2Liiketalouden koulutus, projektijohtaminen, monimuotototeutus, S24, Hyvinkää
Learning outcomes
The student is able to
- develop customer-oriented and sustainable business models and processes
- develop customer-oriented products and services
- launch business operations and set up a company
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Further information
The project provides similar competences as study unit HL00BQ79 Business Planning and thus bot studies can not be included in the degree.