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Service Design (10 cr)

Code: R0216-3149

General information


Enrollment

19.05.2025 - 25.05.2025

Timing

01.08.2025 - 31.12.2025

Number of ECTS credits allocated

10 op

Virtual proportion

5 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Unit

Laurea Tikkurila

Campus

Laurea Tikkurila

Teaching languages

  • English

Seats

20 - 40

Degree programmes

  • Degree Programme in Business Information Technology, Developing Digital Services (NDV2), Laurea Tikkurila (in Finnish)

Teachers

  • Outi Loikkanen

Teacher in charge

Outi Loikkanen

Groups

  • NDV224KA
    Tietojenkäsittelyn koulutus, digitaalisten palveluiden kehittäminen, monimuotototeutus, K24, Tikkurila

Learning outcomes

The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design

Grading scale

H-5