Food Service Processes (10 cr)
Code: ML00BW67-3007
General information
Enrollment
20.05.2024 - 26.05.2024
Timing
14.10.2024 - 05.12.2024
Number of ECTS credits allocated
10 op
RDI proportion
4 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
15 - 30
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Anikó Lehtinen
- Henry Lybäck
Teacher in charge
Henry Lybäck
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to:
- plan and implement a customer-oriented, commercially viable service package
- analyse and develop service processes in the food and beverage sector
- provide customer-oriented services in a food services sector environment in practice
- take an interactive and workplace-oriented approach as a member of a multicultural work community
Grading scale
H-5