Food Service Processes (10 cr)
Code: ML00BW67-3003
General information
Enrollment
27.11.2023 - 03.12.2023
Timing
08.01.2024 - 22.03.2024
Number of ECTS credits allocated
10 op
RDI proportion
4 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Henry Lybäck
- Mika Vitikka
- Anikó Lehtinen
Teacher in charge
Henry Lybäck
Groups
-
PRA223KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K23, Leppävaara
Learning outcomes
The student is able to:
- plan and implement a customer-oriented, commercially viable service package
- analyse and develop service processes in the food and beverage sector
- provide customer-oriented services in a food services sector environment in practice
- take an interactive and workplace-oriented approach as a member of a multicultural work community
Grading scale
H-5