Basic Premises of Customer Work in the Social Care Sector (5 cr)

Learning outcomes

The student is able to
- work in social services in accordance with the values and professional ethical guidelines of the field
- explain the theoretical foundations of human growth and development
- describe social service client groups and their diverse life situations

Location and time

Please refer to the Timetable Engine at https://lukkarit.laurea.fi/ for the schedule information. Laurea reserves the right to modify the timetable.

Materials

Course material is found in Canvas

Teaching methods

A Canvas learning environment is used to support the implementation, but it is important to take part in teaching and guidance on campus according to schedule. The study unit includes working individually, in pairs or groups. Feedback on assignments will be provided by the teacher and peer feedback may also be used. Course attendance is important and some assignments will be carried out during lectures in the form of group presentations, visits and workshops.

There is a discussion board on Canvas for students to ask questions related to the course. For personal matters, students should contact the teacher by email.

Employer connections

A study visit is done during this course.

Exam schedules

Based on the degree regulations (2024), the student accepted for the implementation is required to confirm his/her participation by showing activity at the start of the study in the following way:

In order to demonstrate activity, the student must be present at the first contact lesson or notify the teacher in charge of his/her absence to confirm his/her participation in the study. Registration will be rejected if the student does not report his/her absence at the start of the study or the reason for the absence cannot be considered justified. Another student can be taken in his place. The first contact lesson is 02.09.2024.

Completion alternatives

At Laurea, there are two different procedures for the recognition and accreditation of prior learning: a) accreditation of prior learning (competence acquired in higher education studies at another institution) and b) demonstration of competence (competence acquired in other ways). The recognition and accreditation of prior learning is initiated by the student themselves. The student is responsible for demonstrating and verifying their competence. The student is entitled to guidance for the recognition and accreditation of their competence. Further information in the student intranet.

You may also assess work-based learning as a way to acquire the competence needed. Read more in the student intranet.

Student workload

Workload of the study is measured in a way that to acquire the goal competence of the study, one credit corresponds to an average of 26.7 hours of work done by the student. The actual time needed varies e.g. according to prior competence.

Content scheduling

During the course you will learn about the social service professional´s client groups and the social work ethics that guide their work. The course also introduces students to human growth and development and its impact on adulthood.

Evaluation scale

H-5

Further information

The study unit corresponds to the requirements of Bachelor's level education.