Service Design and Co-Creation in R&D Activities (10 cr)

Learning outcomes

Student is able to:
- apply methods of service design and co-creation in a versatile manner
- create customer understanding in R&D activities
- implement development processes in RDI contexts

Materials

Cf. Canvas

Teaching methods

The course includes three contact days of both individual and group assignments.
LbD pedagogy: RDI integration includes authentic project implementation or project preparation process and related tasks/assignments.
The theoretical parts are deepened during contact teaching days by working in a practical workshop; In addition, the student studies independently using the literature used in the course, integrating theory into the course assignments and the reports made in them.

Employer connections

Project assignment / Laurea's project.

Exam schedules

According to section 18 of the Degree Regulations, "students must be present at the first contact session or notify the teacher in charge of their absence in order to confirm their participation in the studies. Alternatively, the teacher can also specify another way in which the student confirms his/her participation in the implementation. These actions may be required within one week of the start of implementation. In accordance with the above, the application of the operating method requires that the teacher informs the approved students about the practice and that the practice is described in the study implementation plan. If a student is prevented for justified reasons from participating in the first contact session or from becoming active in studies in accordance with the conditions set by the teacher, he/she must contact the teacher in charge to agree on participation in the implementation. Enrolment will be rejected if the student does not report his/her absence from the start of the course or the reason for the absence cannot be considered justified. He can be replaced by the next student in line."

Completion alternatives

According to Laurea's degree regulations, "All students have the right to demonstrate their competence. The initiative for the recognition of acquired competence is made by the student. Competence is recognised by the teacher responsible for the studies or another person appointed for the task. The assessment follows the same assessment criteria and, as a rule, the same assessment scale as the corresponding course or module. Students have the right to apply for recognition of competence regardless of where, how and when the competence was acquired. Students can also apply for the recognition of competence acquired on the job as part of the degree (accreditation of work). The student is responsible for demonstrating competence, proving and providing sufficient information. The competence is assessed jointly by the student and the supervisor receiving the demonstration. " For more information, see the student intranet.

Evaluation scale

H-5

Further information

Master-level education