Study Guide

Learning outcomes

The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication

Teaching methods

The study unit runs both online and on campus and the structure is supported by a Canvas learning environment. The study unit entails scheduled meetings and counselling online and these will not be recorded. The study unit incorporates individual, pair and group work. The teacher gives students individual feedback on completed tasks. Some of the tasks may also require you to give peer feedback on another student's task.

The student needs to have passed the language proficiency test before enrolling to the study unit. If the student failed the test, they are to complete Valmentava englanti either prior to or simultaneously with completing the study unit. The student may also choose to acquire these skills in some other way.

More information available in student intranet at https://laureauas.sharepoint.com/sites/studentFin_opintojensuunnittelu/SitePages/Kielitestit.aspx

Learning materials and recommended literature

The study unit material is available in Canvas and you will get access to it on Monday, 28th August 2023 at the latest.

See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.

Alternative completion methods of implementation

According to Laurea UAS's degree regulations, "All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the studies or another person designated to the position.

The assessment is carried out according to the same assessment criteria and, as a rule, same grading scale as that adopted for the corresponding study unit or module.

The student is entitled to apply for accreditation of prior competence regardless of where, how and when the competence has been acquired. The student may also seek accreditation of competence to be acquired on the job as part of their degree (work-based learning). The competence to be accredited must be in line with the learning outcomes of the degree programme’s curriculum. The student is responsible for demonstrating and verifying their competence and for providing sufficient information.

Students should apply for the accreditation of prior competence at the beginning of their studies, so they can progress in their studies without interruption. However, students are entitled to apply for accreditation of prior competence throughout their studies."

Important dates

The student needs to be present in the first meeting to save their seat on the study unit. The student will be removed from the study unit if they fail to notify the teacher about their absence. The seat will be given to the next student in queue if the student fails to be present or notify about their absence.

Grading scale

H-5

Evaluation methods and criteria

The final grade is based on the following:
Vocabulary and comprehension exercises 20% (0-5)
Spoken communication assignments 40% (0-5)
Written communication assignments 40% (0-5)
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Canvas workspace.

Evaluation criteria, fail (0)

Students do not demonstrate adequate proficiency in submitting vocabulary and comprehension tasks nor in producing spoken and written professional communications.

Evaluation criteria, satisfactory (1-2)

Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.

Evaluation criteria, good (3-4)

Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.

Evaluation criteria, excellent (5)

Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.