Introduction to Service Design Process and Methods (2 cr)
Code: HY00BV13-3004
General information
- Enrollment
-
22.05.2023 - 28.05.2023
Registration for the implementation has ended.
- Timing
-
01.08.2023 - 31.12.2023
Implementation has ended.
- Number of ECTS credits allocated
- 2 cr
- Local portion
- 0 cr
- Virtual proportion
- 2 cr
- Mode of delivery
- Distance learning
- Campus
- Laurea Virtual Campus
- Teaching languages
- English
- Seats
- 40 - 50
- Degree programmes
- Complementary competence, Master’s studies (TYJ), Generic Studies
- Complementary competence, master’s studies in English (CYJ2), Generic studies
- Teacher in charge
- Päivi Harmoinen
- Study unit
- HY00BV13
Learning outcomes
Student is able to:
- understand the theoretical framework and key concepts of service design
- specify the key steps and methods of a typical design process (according to the Double Diamond model)
Evaluation scale
H-5