Study Guide

Learning outcomes

The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication

Teaching methods

The study unit will contain work on the following themes:
• Intercultural communication and communication style
• Communication strategies in spoken and written communication
• Buidling rapport in interpersonal communication
• Communicating effectively and persuasively in presentations, meetings and negotiations
• The use of style and register in spoken and written texts
• Review of common business terms

Location and time

Leppävaara campus, daytime, weekly contact sessions

Learning materials and recommended literature

Learning materials in Canvas. The Canvas workspace for this study unit will open up on 31st August at the latest.

Alternative completion methods of implementation

According to Laurea UAS's degree regulations, "All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the studies or another person designated to the position.

The assessment is carried out according to the same assessment criteria and, as a rule, same grading scale as that adopted for the corresponding study unit or module.

The student is entitled to apply for accreditation of prior competence regardless of where, how and when the competence has been acquired. The student may also seek accreditation of competence to be acquired on the job as part of their degree (work-based learning). The competence to be accredited must be in line with the learning outcomes of the degree programme’s curriculum. The student is responsible for demonstrating and verifying their competence and for providing sufficient information.

Students should apply for the accreditation of prior competence at the beginning of their studies, so they can progress in their studies without interruption. However, students are entitled to apply for accreditation of prior competence throughout their studies."

Forms of internationality

Development of intercultural competences is integrated into the study unit

Students workload

5 ECTS = 135 hours of work
approx. 30 hours in class
105 hours of independent study

Further information for students

The student needs to have passed the initial language proficiency test prior to taking this study unit. If the student does not pass the language proficiency test they need to complete R0170 Valmentava englanti as well either simultaneously or before taking this study unit. The student can also acquire the required language proficiency in other ways.

Grading scale

H-5

Evaluation methods and criteria

The final grade is based on the following:
Business vocabulary test 20%, 1 ECTS
Spoken communication 40%, 2 ECTS
Written communication 40%, 2 ECTS
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in Canvas.

Evaluation criteria, satisfactory (1-2)

Students should be able to demonstrate proficiency in producing spoken and written professional communciations equivalent to at least level B1 according to the Common European Framework of Reference for Languages.

Evaluation criteria, good (3-4)

Students should be able to demonstrate proficiency in producing spoken and written professional communciations equivalent to at least level B2 according to the Common European Framework of Reference for Languages.

Evaluation criteria, excellent (5)

Students should be able to demonstrate proficiency in producing spoken and written professional communciations equivalent to at least level C1 according to the Common European Framework of Reference for Languages.