Study Guide

Learning outcomes

The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication

Teaching methods

The study unit will contain work on the following themes:
• Intercultural communication and communication style
• Communication strategies in spoken and written communication
• Buidling rapport in interpersonal communication
• Communicating effectively and persuasively in presentations, meetings and negotiations
• The use of style and register in spoken and written texts
• Review of common business terms

Location and time

Leppävaara campus, blended learning students, guidance and classes according to students' schedule

Learning materials and recommended literature

Learning materials in Canvas, which will open up on Tuesday, 11th March 2022.

Alternative completion methods of implementation

By agreement with the lecturer

Forms of internationality

Development of intercultural competences is integrated into the study unit

Students workload

5 ECTS = 135 hours of work
approx. 10 hours in Zoom sessions
2 classes at the campus
120 hours of independent study

Further information for students

The student needs to have passed the initial language proficiency test prior to taking this study unit. If the student does not pass the language proficiency test s/he needs to complete R0170 Valmentava englanti as well. The student will after completing R0170 Valmentava englanti take this study unit R0243-3099 Professional Communication in English instead of R0243-3077, which is taught earlier.

Grading scale

H-5

Evaluation methods and criteria

The final grade is based on the following:
Business mind map 20%, 1 ECT
Spoken communication 40%, 2 ECTS
Written communication 40%, 2 ECTS
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Canvas workspace.

Evaluation criteria, fail (0)

Students do not demonstrate adequate proficiency in producing spoken and written professional communications.

Evaluation criteria, satisfactory (1-2)

Students should be able to demonstrate proficiency in producing spoken and written professional communications equivalent to at least level B1 according to the Common European Framework of Reference for Languages.

Evaluation criteria, good (3-4)

Students should be able to demonstrate proficiency in producing spoken and written professional communications equivalent to at least level B2 according to the Common European Framework of Reference for Languages.

Evaluation criteria, excellent (5)

Students should be able to demonstrate proficiency in producing spoken and written professional communications equivalent to at least level C1 according to the Common European Framework of Reference for Languages.