Tools for Visual Communication in Service Design (5cr)
Code: A9315-3004
General information
- Enrollment
- 29.11.2021 - 05.12.2021
- Registration for the implementation has ended.
- Timing
- 01.01.2022 - 31.07.2022
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 0 cr
- Virtual proportion
- 5 cr
- RDI proportion
- 5 cr
- Mode of delivery
- Distance learning
- Campus
- Laurea Virtual Campus
- Teaching languages
- English
- Seats
- 20 - 40
- Degree programmes
- Complementary competence, Master’s studies (TYJ), Generic Studies
- Complementary competence, master’s studies in English (CYJ2), Generic studies
Learning outcomes
The student is able to
- communicate and share service development ideas and objectives by using graphic software
- visualize a service development process or a service concept by using and editing computer graphics (photos, graphic elements and charts)
Teaching methods
Online learning with 4 contact sessions in Zoom.
Time and location
3.1. - 14.4.2022
Wed. 19.1. klo 16.30 – 19.30 Zoom
Thu. 20.1. klo 16.30 – 19.30 (location to be confirmed)
Wed. 23.2. klo 16.30 – 19.30 Zoom
Wed. 30.3. klo 16.30 – 19.30 Zoom
Learning materials and recommended literature
Stickdorn & al. 2018. This is Service Design Doing.
Further sources listed in the Optima workspace.
Alternative completion methods of implementation
Acknowledgement of prior learning, to be discussed with the responsible learning facilitator.
Co-operation with working life and/or RDI
Creating visual material for the EduDig, a Erasmus+ funded project
Important dates
The study unit starts on early January with a pretask.
See above for the Zoom sessions.
Forms of internationality
-
Student workload
Workload & assessment
5 ects = approx. 135 student working hours
All assignments are individual tasks, around 120 h
Contact sessions: 12 h
A more detailed workload per assignments is given in the Canvas workspace.
Content and scheduling
CONTENT
• Theory of visual design basics
• Basics of image editing
• Free drawing basics
• Advanced use of presentation tools
• Creating basic service design tools such as journey maps, persona cards, blueprints, stakeholder maps, prototypes
Assessment criteria, approved/failed
All assignments need to be handed in and pass the follwoing criteria:
1. The assginment output corresponds to the assignment brief technically and content-wise
2. The output follows basic design standards (choice of graphics, colors, typography, composition & laypout )
3. All design choices are well justifyed
4. The final output is technically of high-quality and manifests at least moderate creativity
5. The effort reflects the timely input allocated for the assignment.
Evaluation scale
Approved/Failed