Study Guide

Learning outcomes

The student is able to
- recognize and outline various theoretical work orientations and working methods in client work
- use and apply social pedagogical, sociocultural and psychosocial methods and tools to support individuals, families and groups in different life stages
- manage the process of methodical and goal-oriented client work
- evaluate and document client work

Teaching methods

The course is run parallel with the implementation R0379 Creativity and Activity-based Methods in Client Work (5cr) and is part of the core studies for the first year degree students.

By the end of the course the student is able to:
- recognize and structure some theoretical work orientations and working methods in customer work
- apply the methods and tools of social pedagogy, sociocultural and psychosocial work to support individuals, families and groups in different life stages
- apply some methodical and goal-oriented customer work and is able to evaluate and document customer work


The study unit is offered to both degree-students in Tikkurila Campus and the degree program for students from China studying in the Lohja Campus. The students from Lohja are expected to take part in the classes mainly using zoom due to the distance. In addition to classes there will be pop in guidance to support students in learning activities.

The study unit includes
- An exam
- Written assignments
- Method presentations
- Working life project + report

Course attendance requirements:
Attendance is compulsory for all lessons unless agreed separately in class. You need to attend a minimum of 75% of classes, so in case there are, for example, 10 contact times, each 4 hours, you can miss three 4-hour classes (12 hours). If your absences are more than that, your grade will drop by one, for example from 3 to 2. In case your absences exceed 50% of contact hours, you need to consult your teacher on how to finalize the course (this could mean retaking the whole course, doing supplementary tasks or taking additional classes, if available).
Attendance requires activity from the part of the student. Students are advised to take part in online classes from locations with sufficient Internet connection using laptops. Students are encouraged to book spaces from the campus to ensure a good working environment if needed.

If the required tasks and requirements are not met, student needs to enroll again for the course. For supplementary or delayed tasks, there will be no feedback.
All assignments will be checked for plagiarism.

Learning materials and recommended literature

Materials are assigned during study unit.

Co-operation with working life and/or RDI

A LbD-project with working life environments is connected to the course.
Students implement social care methods with clients in cooperation with working life partners.

Important dates

For details regarding the schedule, please see Pakki.

Forms of internationality

The study unit is suitable for exchange students.
The study unit is offered to both degree-students in Tikkurila Campus and the degree program for students from China from the Lohja Campus.
Open university students are welcome.

Students workload

1 cr = some 27 hours of student´s work
10 cr= some 270 hours of student work

Grading scale

Approved/Failed