Study Guide

Learning outcomes

The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication

Teaching methods

The study unit will contain work on the following themes:
• Intercultural communication and communication style
• Communication strategies in spoken and written communication
• Building rapport in interpersonal communication
• Communicating effectively and persuasively in presentations, meetings and negotiations
• The use of style and register in spoken and written texts
• Review of common business terms

Location and time

Tikkurila campus, blended learning students, guidance and classes according to students' schedule +
Online (Zoom and Canvas)

Learning materials and recommended literature

Learning materials in Canvas which will open on the first day of the study unit.

Alternative completion methods of implementation

By agreement with the lecturer

Important dates

In order to confirm your enrollment in the course, you need to attend the first lesson (Feb 7) or inform the teacher about your absence.

Forms of internationality

Development of intercultural competences is integrated into the study unit

Students workload

5 ECTS = 135 hours of work
4 sessions on campus
approx. 8 hours in Zoom sessions
approx. 117 hours of independent study

Further information for students

Students need to have passed the initial language proficiency test prior to taking this study unit. If students do not pass the language proficiency test they need to complete R0170 Valmentava englanti as well either simultaneously with this study unit or before taking this study unit.

Grading scale

H-5

Evaluation methods and criteria

Attendance is mandatory (70%) during the whole course.
The final grade is based on the following:
Vocabulary and comprehension tasks 20%, 1 ECTS
Spoken communication 40%, 2 ECTS
Written communication 40%, 2 ECTS
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in Canvas.

Evaluation criteria, fail (0)

Student does not demonstrate adequate proficiency in producing spoken and written professional communications.

Evaluation criteria, satisfactory (1-2)

Students should be able to demonstrate proficiency in producing spoken and written professional communciation equivalent to at least level B1 according to the Common European Framework of Reference for Languages.

Evaluation criteria, good (3-4)

Students should be able to demonstrate proficiency in producing spoken and written professional communciation equivalent to at least level B2 according to the Common European Framework of Reference for Languages.

Evaluation criteria, excellent (5)

Students should be able to demonstrate proficiency in producing spoken and written professional communciation equivalent to at least level C1 according to the Common European Framework of Reference for Languages.