Professional Communication Skills (5 cr)

Learning outcomes

The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication

Location and time

Leppävaara Campus / Zoom
The meetings in January will be held online in Zoom and from February on, meetings in odd weeks take place at the campus and in even weeks in Zoom.

Materials

Learning materials in Canvas. See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Bruckmann, C. 2002. Business communication. London: Routledge.
Ibsen, R. 2014. Real Negotiations. Fredriksberg: Samfundslitteratur.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.

Teaching methods

Weekly contact sessions and homework/project assignments.
The study unit contains work on the following themes:
• communication models, applying a communication strategy
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms

International connections

Development of intercultural competences is integrated into the study unit.

Completion alternatives

By agreement with the lecturer

Student workload

5 ECTS = 135 hours of work.

Evaluation scale

H-5