Digital Service Business and Marketing (5 cr)

Learning outcomes

The student is able to
- analyze current trends in digital services
- develop digital service processes
- manage the digital customer experience
- market digital services
- plan how to use digital sales channels
- use digital tools to support marketing
- apply regulations of digital business

Location and time

Schedule in Optima. Deadlines applied. Late or partiial submissions may yield points according to supervisor's discretion. No physical presence in the campus required.

Materials

Kotler, Kartajaya, Setiawan. 2016. Marketing 4.0.
Available as an ebook at Laurea Finna library

Teaching methods

Note! This implementation is only for 3AMK students who are studying "Wine Import Business".

Note for student! There are 3 alternative ways to study this course: project, online or sprint. This is ONLINE studies.

Digital marketing knowledge and tools are essential in todays business. In this study units you’ll go though different certifications and you’ll get familiar with the key principles of digital marketing and its tools. The study unit is fully online so you can adjust the workload based on your schedule.

Optima will be open by the beginning of the study unit.

Employer connections

Observations only, no co-operation with companies required

Exam schedules

See in Optima when open. There are about 6 submission deadlines.

Completion alternatives

No other options in this implementation.

Evaluation scale

H-5