Professional Communication Skills (5 cr)

Learning outcomes

The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication

Location and time

Leppävaara campus, weekly contact sessions

Materials

Learning materials in Optima/Canvas.

Teaching methods

The study unit will contain work on the following themes:
- Intercultural communication and communication styles
- Communication strategies in spoken and written communication
- Building rapport in interpersonal communication
- Communicating effectively and persuasively in presentations, meetings and negotiations
- The use of style and register in spoken and written texts
- Orientation in academic and professional writing
- Review of common business terms

International connections

Development of intercultural competences is integrated into the study unit.

Completion alternatives

By agreement with the lecturer.

Student workload

5 credits = 135 hours of student work
Approximately 30 hours in class and 105 of independent study

Evaluation scale

H-5