New Service Development and Innovative Business Models (5cr)
Code: A9301-3002
General information
- Enrollment
- 23.11.2020 - 29.11.2020
- Registration for the implementation has ended.
- Timing
- 01.01.2021 - 18.06.2021
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Campus
- Laurea Leppävaara
- Teaching languages
- English
- Degree programmes
- Degree Programme in Service Innovation and Design (HYA2), Laurea Leppävaara
- Teachers
- Otto Mäkelä
- Study unit
- A9301
Learning outcomes
The student is able to
- develop service logic into a business model
- develop and model innovative service systems, concepts and processes
Teaching methods
The study unit consists of two parts: participation in contact days and learning assignments.
Time and location
Schedule for contact days:
4.3.2021 09.00 - 16.30: Practicalities of the study unit, introductory lecture, preassignment presentations, working in groups
The first contact day is in Zoom: https://laurea.zoom.us/my/ottmake
8.4.2021 09.00 - 16.30: Guest lectures, working in groups (case assignment)
8.5.202 09.00 - 16.30: Working in groups, case assignment presentations, reflection
Learning materials and recommended literature
To be announced in Canvas. Selection of books and articles related to various aspects of new service development.
Co-operation with working life and/or RDI
Learning assignment in collaboration with a case company.
Student workload
5 credits = 5x 27 hours (135h)
Further information
Having completed the study unit a student is able to
- analyse, develop and design business models
- develop and model innovative service concepts as a part of a service system
In addition, the aim is to foster a comprehensive understanding of service design: How design thinking is integrated with business design and how this is realised through the business model concept?
Evaluation scale
H-5