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Introduction to Service DesignLaajuus (1 cr)

Study unit code: TO00BQ75

Credits

1 op

Teaching language

  • Finnish

Learning outcomes

The student is able to:
- describe the service design process and key concepts
- identify service challenges and methods to solve them.
- understand the potential of service design to improve existing and design new services.

Enrollment

19.05.2025 - 23.11.2025

Timing

01.06.2025 - 31.12.2025

Number of ECTS credits allocated

1 op

Virtual proportion

1 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D, Leppävaara

Campus

Laurea Otaniemi

Teaching languages
  • Finnish
Seats

0 - 600

Degree programmes
  • Laurea täydentävä osaaminen, amk-tutkinto (TOS2), Terveys- ja hyvinvointialat
Teachers
  • Niklas Leppä
Teacher in charge

Päivi Harmoinen

Groups
  • TOS225SY
    Täydentävä osaaminen (amk-tutkinto), S25, Terveys- ja hyvinvointialat
  • TOS224SY
    Täydentävä osaaminen (amk-tutkinto), S24, Terveys- ja hyvinvointialat

Learning outcomes

The student is able to:
- describe the service design process and key concepts
- identify service challenges and methods to solve them.
- understand the potential of service design to improve existing and design new services.

Teaching methods

Implementation plan in Finnish

Grading scale

Approved/Failed

Enrollment

27.11.2023 - 19.05.2024

Timing

01.12.2023 - 30.06.2024

Number of ECTS credits allocated

1 op

Virtual proportion

1 op

Mode of delivery

Distance learning

Unit

Laurea Leppävaara, sote

Campus

Laurea Virtual Campus

Teaching languages
  • Finnish
Seats

0 - 500

Degree programmes
  • Laurea täydentävä osaaminen, amk-tutkinto (TOS2), Terveys- ja hyvinvointialat
Teachers
  • Jenni Viljanen
  • Niklas Leppä
  • Essi Tammisto
  • Katariina Husman
  • Päivi Harmoinen
Teacher in charge

Päivi Harmoinen

Scheduling groups
  • Koskee vain Avoimen AMK:n asiakkaita, älä ilmoittaudu tähän pienryhmään (Size: 300. Open UAS: 300.)
Groups
  • TOS223SY
    Täydentävä osaaminen (amk-tutkinto), S23, Terveys- ja hyvinvointialat
Small groups
  • This only applies to customers of the open university of applied sciences

Learning outcomes

The student is able to:
- describe the service design process and key concepts
- identify service challenges and methods to solve them.
- understand the potential of service design to improve existing and design new services.

Grading scale

Approved/Failed

Enrollment

22.05.2023 - 26.11.2023

Timing

01.09.2023 - 31.12.2023

Number of ECTS credits allocated

1 op

Virtual proportion

1 op

Mode of delivery

Distance learning

Unit

Laurea Leppävaara, sote

Campus

Laurea Virtual Campus

Teaching languages
  • Finnish
Seats

0 - 500

Degree programmes
  • Laurea täydentävä osaaminen, amk-tutkinto (TOS2), Terveys- ja hyvinvointialat
Teachers
  • Niklas Leppä
  • Päivi Harmoinen
Teacher in charge

Päivi Harmoinen

Scheduling groups
  • Avoin AMK (Size: 100. Open UAS: 100.)
  • Tutkinto-opiskelija tai polkuopiskelija (Size: 0. Open UAS: 0.)
Groups
  • TOS223SY
    Täydentävä osaaminen (amk-tutkinto), S23, Terveys- ja hyvinvointialat
Small groups
  • Open UAS
  • Tutkinto-opiskelija tai polkuopiskelija

Learning outcomes

The student is able to:
- describe the service design process and key concepts
- identify service challenges and methods to solve them.
- understand the potential of service design to improve existing and design new services.

Grading scale

Approved/Failed

Enrollment

01.12.2021 - 31.05.2022

Timing

10.01.2022 - 30.06.2022

Number of ECTS credits allocated

1 op

Virtual proportion

1 op

Mode of delivery

Distance learning

Unit

Laurea Leppävaara, sote

Campus

Laurea Virtual Campus

Teaching languages
  • Finnish
Seats

1 - 300

Teachers
  • Päivi Harmoinen
  • Suvi Valsta
Teacher in charge

Päivi Harmoinen

Scheduling groups
  • Pienryhmä 1 (Size: 100. Open UAS: 100.)
Groups
  • TOS221SY
    Täydentävä osaaminen (amk-tutkinto), S21, Terveys- ja hyvinvointialat
Small groups
  • Pienryhmä 1

Learning outcomes

The student is able to:
- describe the service design process and key concepts
- identify service challenges and methods to solve them.
- understand the potential of service design to improve existing and design new services.

Grading scale

Approved/Failed