Autumn 2017
Search: | ECTS | 1 | 2 | 3 | 4 | 1A | 1S | 2A | 2S | 3A | 3S | 4A | 1 | 2 | 1 | 2 | 1 | 2 | 1 |
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FLEXIBLE CUSTOMER SERVICE |
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As a Bachelor of Hospitality Management Now and in the Future | 5 | ||||||||||||||||||
Quality in Food Services | 10 | ||||||||||||||||||
Legislation on Regulating Liquor Licences | 0 | ||||||||||||||||||
Certificate in Food Hygiene | 0 | ||||||||||||||||||
Initial Test in Swedish Skills | 0 | ||||||||||||||||||
Service-oriented Swedish | 5 | ||||||||||||||||||
Oral Skills in Swedish | 0 | ||||||||||||||||||
Written Skills in Swedish | 0 | ||||||||||||||||||
Finnish Language and Communication | 5 | ||||||||||||||||||
Written Skills in Finnish | 0 | ||||||||||||||||||
Oral Skills in Finnish | 0 | ||||||||||||||||||
Intercultural approach to Design Thinking | 10 | ||||||||||||||||||
Initial Test in English Skills | 0 | ||||||||||||||||||
35 | 0 | 0 | 0 | 25 | 10 | 0 | 0 | 0 | 0 | 0 | 25 | 10 | 0 | 0 | 0 | 0 | 0 | ||
CUSTOMER-ORIENTED SERVICE BUSINESS DEVELOPER |
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Customer-Oriented Services | 5 | ||||||||||||||||||
Customer Relationship Management | 5 | ||||||||||||||||||
Cost Accounting and Pricing in a Service Company | 5 | ||||||||||||||||||
Service Business and Marketing | 10 | ||||||||||||||||||
Operating Environment in a Service Company | 5 | ||||||||||||||||||
25 | 5 | 0 | 0 | 5 | 20 | 5 | 0 | 0 | 0 | 0 | 5 | 20 | 5 | 0 | 0 | 0 | 0 | ||
SERVICE INNOVATION DEVELOPER |
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Business Game | 5 | ||||||||||||||||||
Corporate Social Responsibility | 5 | ||||||||||||||||||
Service Innovations | 10 | ||||||||||||||||||
Developing Service Systems | 10 | ||||||||||||||||||
0 | 30 | 0 | 0 | 0 | 0 | 20 | 10 | 0 | 0 | 0 | 0 | 0 | 20 | 10 | 0 | 0 | 0 | ||
EXPERT IN A WORK COMMUNITY |
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Placement 1 | 15 | ||||||||||||||||||
Placement 2 | 15 | ||||||||||||||||||
15 | 15 | 0 | 0 | 15 | 0 | 15 | 0 | 0 | 0 | 0 | 15 | 0 | 15 | 0 | 0 | 0 | 0 | ||
EXPERT IN DEVELOPMENT AND WORKPLACE INNOVATION |
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Career Planning: Tools for Professional Development | 2 | ||||||||||||||||||
Career Planning: Work Search and Work in the Future | 2 | ||||||||||||||||||
Career Planning: Working Life Competences | 1 | ||||||||||||||||||
Project Management and Communication | 5 | ||||||||||||||||||
Research and Development Methods | 5 | ||||||||||||||||||
Thesis | 15 | ||||||||||||||||||
7 | 7 | 16 | 0 | 7 | 0 | 2 | 5 | 16 | 0 | 0 | 7 | 0 | 2 | 5 | 16 | 0 | 0 | ||
OTHER COMPLEMENTARY COMPETENCES |
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0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||
ECTS credits per period / semester / academic year | 82 | 57 | 16 | 0 | 52 | 30 | 42 | 15 | 16 | 0 | 0 | 52 | 30 | 42 | 15 | 16 | 0 | 0 |
Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.
See the description attached.