Spring 2017
| Search: | ECTS | 1 | 2 | 3 | 4 | 1S | 2A | 2S | 3A | 3S | 4A | 4S | 1 | 1 | 2 | 1 | 2 | 1 | 2 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
FLEXIBLE CUSTOMER SERVICE |
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| As a Bachelor of Hospitality Management Now and in the Future | 5 | ||||||||||||||||||
| Quality in Food Services | 10 | ||||||||||||||||||
| Legislation on Regulating Liquor Licences | 0 | ||||||||||||||||||
| Certificate in Food Hygiene | 0 | ||||||||||||||||||
| Initial Test in Swedish Skills | 0 | ||||||||||||||||||
| Service-oriented Swedish | 5 | ||||||||||||||||||
| Oral Skills in Swedish | 0 | ||||||||||||||||||
| Written Skills in Swedish | 0 | ||||||||||||||||||
| Finnish Language and Communication | 5 | ||||||||||||||||||
| Written Skills in Finnish | 0 | ||||||||||||||||||
| Oral Skills in Finnish | 0 | ||||||||||||||||||
| Intercultural approach to Design Thinking | 10 | ||||||||||||||||||
| Initial Test in English Skills | 0 | ||||||||||||||||||
| 15 | 20 | 0 | 0 | 15 | 20 | 0 | 0 | 0 | 0 | 0 | 15 | 20 | 0 | 0 | 0 | 0 | 0 | ||
|
CUSTOMER-ORIENTED SERVICE BUSINESS DEVELOPER |
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| Customer-Oriented Services | 5 | ||||||||||||||||||
| Customer Relationship Management | 5 | ||||||||||||||||||
| Cost Accounting and Pricing in a Service Company | 5 | ||||||||||||||||||
| Service Business and Marketing | 10 | ||||||||||||||||||
| Operating Environment in a Service Company | 5 | ||||||||||||||||||
| 15 | 15 | 0 | 0 | 15 | 10 | 5 | 0 | 0 | 0 | 0 | 15 | 10 | 5 | 0 | 0 | 0 | 0 | ||
|
SERVICE INNOVATION DEVELOPER |
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| Business Game | 5 | ||||||||||||||||||
| Corporate Social Responsibility | 5 | ||||||||||||||||||
| Service Innovations | 10 | ||||||||||||||||||
| Developing Service Systems | 10 | ||||||||||||||||||
| 0 | 20 | 10 | 0 | 0 | 0 | 20 | 10 | 0 | 0 | 0 | 0 | 0 | 20 | 10 | 0 | 0 | 0 | ||
|
EXPERT IN A WORK COMMUNITY |
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| Placement 1 | 15 | ||||||||||||||||||
| Placement 2 | 15 | ||||||||||||||||||
| 15 | 15 | 0 | 0 | 15 | 0 | 15 | 0 | 0 | 0 | 0 | 15 | 0 | 15 | 0 | 0 | 0 | 0 | ||
|
EXPERT IN DEVELOPMENT AND WORKPLACE INNOVATION |
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| Career Planning: Tools for Professional Development | 2 | ||||||||||||||||||
| Career Planning: Work Search and Work in the Future | 2 | ||||||||||||||||||
| Career Planning: Working Life Competences | 1 | ||||||||||||||||||
| Project Management and Communication | 5 | ||||||||||||||||||
| Research and Development Methods | 5 | ||||||||||||||||||
| Thesis | 15 | ||||||||||||||||||
| 7 | 2 | 21 | 0 | 7 | 0 | 2 | 5 | 16 | 0 | 0 | 7 | 0 | 2 | 5 | 16 | 0 | 0 | ||
|
OTHER COMPLEMENTARY COMPETENCES |
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| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||
| ECTS credits per period / semester / academic year | 52 | 72 | 31 | 0 | 52 | 30 | 42 | 15 | 16 | 0 | 0 | 52 | 30 | 42 | 15 | 16 | 0 | 0 |
Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.
See the description attached.
