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Matkailu- ja palveluliiketoiminnan koulutus, päivätoteutus, K16, Leppävaara: MKA216KN

Curriculum code: MKA216KN

Degree title
Restonomi (AMK), Bachelor of Hospitality Management
Credits
210 ects
Duration
3.5 years (210 cr)
Start semester
Spring 2016
Teaching language
Finnish

Description

See the description attached.

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Code Name Credits (cr) 2015-2016 2016-2017 2017-2018 2018-2019 Spring 2016 Autumn 2016 Spring 2017 Autumn 2017 Spring 2018 Autumn 2018 Spring 2019 2. / 2016 1. / 2016 2. / 2017 1. / 2017 2. / 2018 1. / 2018 2. / 2019
A825MKA216KN-1000
FLEXIBLE CUSTOMER SERVICE

(Choose all )

35
A9131 Quality in Food Services 10
01147 Legislation on Regulating Liquor Licences 0
01148 Certificate in Food Hygiene 0
A9133 Interaction and Communication 5
00203 Initial Test in Swedish Skills 0
A9132 Service-oriented Swedish 5
00634 Oral Skills in Swedish 0
00635 Written Skills in Swedish 0
R0049 Finnish Language and Communication 5
00636 Written Skills in Finnish 0
00637 Oral Skills in Finnish 0
A9269 Intercultural Approach to Design Thinking 10
00202 Initial Test in English Skills 0
A823MKA216KN-1000
CUSTOMER-ORIENTED SERVICE BUSINESS DEVELOPER

(Choose all )

30
A9125 Customer-Oriented Services 5
A9126 Customer Relationship Management 5
A9127 Cost Accounting and Pricing in a Service Company 5
A9128 Service Business and Marketing 10
A9129 Operating Environment in a Service Company 5
A828MKA216KN-1000
SERVICE INNOVATION DEVELOPER

(Choose all )

30
A9141 Business Game 5
A9142 Corporate Social Responsibility 5
A9145 Service Innovations 10
A9146 Developing Service Systems 10
R002MKA216KN-1000
EXPERT IN A WORK COMMUNITY

(Choose all )

30
R0003 Placement 1 15
R0004 Placement 2 15
R001MKA216KN-1000
EXPERT IN DEVELOPMENT AND WORKPLACE INNOVATION

(Choose all )

30
R0110 Tools for Professional Development 2
R0111 Career Planning 2
R0112 Working Life Competences 1
R0044 Research Communications and Project Management Skills 5
R0046 Research and Development Methods 5
R0045 Thesis 15
Total 210 47 72 36 0 47 30 42 15 21 0 0 47 30 42 15 21 0 0

Due to the timing of optional and elective study units, credit accumulation per semester / academic year may vary.

Code Name Credits (cr)
A825MKA216KN-1000
FLEXIBLE CUSTOMER SERVICE

(Choose all )

35
A9131 Quality in Food Services 10
01147 Legislation on Regulating Liquor Licences 0
01148 Certificate in Food Hygiene 0
A9133 Interaction and Communication 5
00203 Initial Test in Swedish Skills 0
A9132 Service-oriented Swedish 5
00634 Oral Skills in Swedish 0
00635 Written Skills in Swedish 0
R0049 Finnish Language and Communication 5
00636 Written Skills in Finnish 0
00637 Oral Skills in Finnish 0
A9269 Intercultural Approach to Design Thinking 10
00202 Initial Test in English Skills 0
A823MKA216KN-1000
CUSTOMER-ORIENTED SERVICE BUSINESS DEVELOPER

(Choose all )

30
A9125 Customer-Oriented Services 5
A9126 Customer Relationship Management 5
A9127 Cost Accounting and Pricing in a Service Company 5
A9128 Service Business and Marketing 10
A9129 Operating Environment in a Service Company 5
A828MKA216KN-1000
SERVICE INNOVATION DEVELOPER

(Choose all )

30
A9141 Business Game 5
A9142 Corporate Social Responsibility 5
A9145 Service Innovations 10
A9146 Developing Service Systems 10
R002MKA216KN-1000
EXPERT IN A WORK COMMUNITY

(Choose all )

30
R0003 Placement 1 15
R0004 Placement 2 15
R001MKA216KN-1000
EXPERT IN DEVELOPMENT AND WORKPLACE INNOVATION

(Choose all )

30
R0110 Tools for Professional Development 2
R0111 Career Planning 2
R0112 Working Life Competences 1
R0044 Research Communications and Project Management Skills 5
R0046 Research and Development Methods 5
R0045 Thesis 15
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