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Professional Communication Skills (5 op)

Toteutuksen tunnus: R0234-NIA1821

Toteutuksen perustiedot


Ilmoittautumisaika

26.11.2018 - 02.12.2018

Ajoitus

07.01.2019 - 21.06.2019

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, tiko

Toimipiste

Laurea Leppävaara

Opetuskielet

  • Englanti

Paikat

20 - 40

Koulutus

  • Degree Programme in Business Information Technology (NIA), Laurea Leppävaara

Opettaja

  • Sebastian King

Vastuuopettaja

Sebastian King

Ryhmät

  • NIA218SN
    Degree Programme in Business Information Technology, daytime studies, S18, Leppävaara

Osaamistavoitteet

The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication

Toteutustapa

Weekly contact sessions and homework/project assignments.
The study unit contains work on the following themes:
• communication models, applying a communication strategy
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms

Oppimateriaali ja suositeltava kirjallisuus

Learning materials in Optima. See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Bruckmann, C. 2002. Business communication. London: Routledge.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.

Toteutuksen valinnaiset suoritustavat

By agreement with the lecturer

Kansainvälisyys toteutuksella

Development of intercultural competences is integrated into the study unit.

Opiskelijan ajankäyttö ja kuormitus

5 ECTS = 135 hours of work.

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

The final grade is based on the following:
Vocabulary test 10%,
Spoken communication 40%,
Written communication 50%,
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Optima workspace.

Hylätty (0)

The student is unable to demonstrate a satisfactory understanding of key principles of effective business communication. He/she does not give evidence of sufficient ability to achieve straightforward communication objectives in the work-related situations practised on the course. Spoken and written language skills may be below the required level for the satisfactory production of everyday business messages.

Arviointikriteerit, tyydyttävä (1-2)

The student demonstrates an understanding of key principles of effective business communication. He/she is able to achieve straightforward communication objectives in common work-related situations and can vary his/her communication style according to the situation. Spoken fluency and language range are sufficient to cope with common work-related situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.

Arviointikriteerit, hyvä (3-4)

The student demonstrates a good understanding of key principles of effective business communication. He/she is able to achieve communication objectives in common work-related situations with a degree of success and can adapt his/her communication style according to audience and context. Speech is fluent, with a relatively high degree of grammatical control and evidence of a wide range of vocabulary. Writing shows good control of grammar, lexis and style.

Arviointikriteerit, kiitettävä (5)

The student demonstrates an excellent understanding of key principles of effective business communication. He/she is able to communicate clearly, concisely and appropriately in common work-related situations, and is effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible and easy to understand, with evidence of a wide active vocabulary. Writing shows excellent control of grammar, lexis and style.