Siirry suoraan sisältöön

Service Business Management (5 op)

Toteutuksen tunnus: R0219-HLG1811A

Toteutuksen perustiedot


Ilmoittautumisaika

14.05.2018 - 14.06.2018

Ajoitus

28.08.2018 - 21.12.2018

Opintopistemäärä

5 op

Virtuaaliosuus

5 op

TKI-osuus

2 op

Toteutustapa

Etäopetus

Yksikkö

Laurea Otaniemi, liko

Toimipiste

Laurea Otaniemi

Opetuskielet

  • Englanti

Paikat

30 - 40

Koulutus

  • Liiketalouden koulutus (HLG2), Laurea Otaniemi

Opettaja

  • Anna Nolvi

Ryhmät

  • HLG217SA
    Liiketalouden koulutus, monimuotototeutus, S17, Otaniemi

Osaamistavoitteet

The student is able to
- use planning, analysis and decision-making tools and techniques in strategic planning
- analyze financial statements and business reports and use them as a basis for decisions
- make business decisions in various business contexts
- apply data in decision making

Toteutustapa

The student is able to:
plan internationalization of the company
analyze the target market and makes decisions about operation modes in global markets
use planning, analysis and decision-making tools and techniques in strategic planning
analyze financial and economics statements and use them as a basis for decisions
make business decisions in various business contexts regarding entering new markets
identify effects of globalization and understands relevant opportunities of international business environment

Language of the course is English

Oppimateriaali ja suositeltava kirjallisuus

Literature
Book 1
Strategic Management
M. Jeyarathmm. 2008. Global Media
eBook: https://ebookcentral.proquest.com/lib/laurea/detail.action?docID=3011305&query=Jeyarathmm, M.
Chapters: 1 The Strategic Management Process, 2. Missions and Goals, 5. Porter's Five Forces Model, 10. Strategy Formulation: At the Business Level, 11 Strategy Formulation: Functional Strategy
Book 2
Service Management: An integrated approach
Van Looy, B., Gemmel,P & Van Dierdonck, R. 2013. Essex:Pearson Education Limited.
Chapter 21: https://drive.google.com/drive/folders/1BeajwqvwJf0_st9pxACSlaO-fiQexMcs?usp=sharing
Book 3
The Business Owner's Guide to Reading and Understanding Financial Statements : How to Budget, Forecast, and Monitor Cash Flow for Better Decision Making
Lita Epstein.2012. John Wiley & Sons, Incorporated
Chapters: Chapters 1 - 5
eBook: https://ebookcentral.proquest.com/lib/laurea/reader.action?docID=818089
Book 4
Financial analysis & decision making: tools and techniques to solve financial problems and make effective business decisions. Vance, David E.
Published:New York : McGraw-Hill, 2002.
Chapters: 1 Financial Statements and Accounting Concepts, 2 Financial Ratios and Other Measures of Performance 15 Master Budgets and Vanriance Analysis
eBook: http://ebookcentral.proquest.com/lib/laurea/detail.action?docID=4655115
Book 5
International Economics. Krugman, Obstfeld and Melitz. Person

Toteutuksen valinnaiset suoritustavat

On-line lectures, book exam, project - internationalization plan of the chosen company

Toteutuksen tärkeät päivämäärät

7.9 Orientation day

Lisätietoja opiskelijoille

Analyzing target market for the company's internationalization plan

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

Suomeksi
Tasks
The indidual tasks in Eliademy will be evaluated as follows:
100 points = 5
80 points = 4
70 points = 3,5
60 points = 3
50 points = 2,5
40 points = 2
30 points = 1,5
20 points = 1
Course evaluation
Your final grade will be based on the following:
50 % project work (team performance, your own activity, the project outcome, presentations)
50 % web course