Digital Service Business and Marketing (10 op)
Toteutuksen tunnus: R0218-3006
Toteutuksen perustiedot
Ilmoittautumisaika
26.11.2018 - 02.12.2018
Ajoitus
07.01.2019 - 17.05.2019
Opintopistemäärä
10 op
Virtuaaliosuus
5 op
TKI-osuus
5 op
Toteutustapa
50 % Lähiopetus, 50 % Etäopetus
Yksikkö
Laurea-ammattikorkeakoulu
Toimipiste
Laurea Otaniemi
Opetuskielet
- Englanti
Paikat
20 - 200
Koulutus
- Liiketalouden koulutus (HLA2), Laurea Leppävaara
Opettaja
- Riikka Siuruainen
- Jouni Takala
- Petri Miinalainen
- Anne Martola
- Asko Mononen
- Juha Uutela
- Anna Nolvi
- Tomas Illman
Vastuuopettaja
Asko Mononen
Ajoitusryhmät
- Project-based learning (Koko: 200. Avoin AMK: 0.)
- Online learning (Koko: 200. Avoin AMK: 0.)
- Sprint (on March 25-29, 2019, full days 9-17 required) (Koko: 50. Avoin AMK: 0.)
Ryhmät
-
HLG218KNLiiketalouden koulutus, päivätoteutus, K18, Otaniemi
-
NTA218KNTietojenkäsittelyn koulutus, päivätoteutus, K18, Leppävaara
-
HLA218KALiiketalouden koulutus, monimuotototeutus, K18, Leppävaara
-
HTA218KATurvallisuuden ja riskienhallinnan koulutus, monimuotototeutus, K18, Leppävaara
-
HLA218KNLiiketalouden koulutus, päivätoteutus, K18, Leppävaara
Pienryhmät
- Project-based learning
- Online learning
- Sprint (on March 25-29, 2019, full days 9-17 required)
Osaamistavoitteet
The student is able to
- analyze current trends in digital services
- develop digital service processes
- manage the digital customer experience
- market digital services
- plan how to use digital sales channels
- use digital tools to support marketing
- apply regulations of digital business
Toteutustapa
SELECT ONE OF THE FOLLOWING STUDY GROUPS: A) ONLINE STUDIES OR B) PROJECT STUDIES.
A) For ONLINE studies, all studying takes places independently online, following a course structure in Optima - learning environment. The studies are self-paced, you can enroll on any semester and get evaluated at end of semester.
B) For PROJECT studies, student will conduct development project at Laurea Digital Living Lab, Leppävaara. Studies require active participation in customer projects in teams. The coaching is available weekly, on Monday afternoons 14-17 in room 247. This way of studying requires entrepreneurial mindset, can-do attitude and collaboration skills. Project studies have two parts: 1) development project for customer and 2) 10-page theory report.
Purpose of 1) is to get students familiar with the practical work done in digital service development and marketing projects in companies. Purpose of 2) is to get students familiar with academic writing and content production. Both of these are planned to increase the skills in demand by companies and hence employability of Laurea graduates.
Aika ja paikka
A) Online studies can take place anywhere with internet connection.
B) Project studies requires team work and regular participation to project coaching sessions at Laurea Digital Living Lab Leppävaara -campus in Espoo, details above.
C) Sprint during March 25-29, 2019, in Espoo/Helsinki-capital region
Oppimateriaali ja suositeltava kirjallisuus
Shared learning and working material bank online.
Toteutuksen valinnaiset suoritustavat
-
Työelämäyhteistyö ja/tai TKI
For PROJECT & SPRINT studies, the group work is real-life digital development project for Laurea's customers&partners. Also, student entrepreneurship can be supported if student wants to advance business idea (e.g. ecommerce as sales agent for external company). We aim to develop Laurea-level digital capabilities and agile way of working as well.
Toteutuksen tärkeät päivämäärät
ONLINE - rolling participation
PROJECT coaching available every Monday afternoon during the course duration.
SPRINT - during March 25-29, 2019 (full-days required)
Kansainvälisyys toteutuksella
Study unit is suitable for exchange students. International projects are supported based on availability via our partner school network and RDI-projects.
Opiskelijan ajankäyttö ja kuormitus
Online studies require ability to manage your time and deliverables independently and for project/sprint studies, ability to manage tasks in your team.
Sisältö ja sen jaksotus
Project studies take place between weeks 3-13 in 2019. Detailed information available at kickoff session January 14, 2019.
Lisätietoja opiskelijoille
For PROJECTS:
1. Project work for customers 50% (360 feedback from personal reflection, team members, customer and coaches).
2. Theory report 50% (or other agreed individual work like digital guide in video/brochure/article format - evaluated by coaches)
Arviointiasteikko
H-5
Arviointimenetelmät ja arvioinnin perusteet
For ONLINE - check Optima course for details of the evaluation criteria.
For PROJECTS: Two parts: A) project for customer and B) theory report. Purpose of A) is to get students familiar with the practical work done in companies. Purpose of B) is to get students familiar with academic writing and content production. Both of these are planned to increase the skills in demand by companies and hence employability of Laurea graduates.
Hylätty (0)
Deliverables missing, deadlines missed or handed in in inadequate quality.
Arviointikriteerit, tyydyttävä (1-2)
(Online studies, see Optima for details. Invitation will be sent to you. Info abut the sprint will be sent separately.)
A) PROJECT WORK FOR CUSTOMER (group work. students’ grades inside team may vary based on individual contribution)
Grades 1-2:
Customer, team member and coaches agree that deliverables to customer’s assignment are mostly in satisfactory level.
B) THEORY REPORT, INDIVIDUAL WORK
Grades 1-2:
Student shows that s/he has a basic understanding of the topic but there are some shortcomings in deeper understanding.
Arviointikriteerit, hyvä (3-4)
(Online studies, see Optima for details. Invitation will be sent to you. Info abut the sprint will be sent separately.)
FOR PROJECT STUDIES:
A) PROJECT WORK FOR CUSTOMER (group work. students’ grades inside team may vary based on individual contribution)
Grades 3-4:
Customer, team member and coaches agree that deliverables to customer’s assignment are mostly in good level. Way of working has been collaborative.
B) THEORY REPORT, INDIVIDUAL WORK
Grades 3-4:
Student shows a good understanding of the issue. (S)he has most likely searched about the topic in addition to the course material and is capable to refer to additional findings.
Arviointikriteerit, kiitettävä (5)
(Online studies, see Optima for details. Invitation will be sent to you)
A) PROJECT WORK FOR CUSTOMER (group work. students’ grades inside team may vary based on individual contribution)
Grade 5:
Customer, team member and coaches agree that deliverables to customer’s assignment are in professional level. Way of working has been collaborative and constructive. Digital Living Lab has gained common assets for other projects.
B) THEORY REPORT, INDIVIDUAL WORK
Grade 5:
Student shows holistic understanding of the topic. (S)he has searched about the topic in addition to the course material and is capable to refer to additional findings. (S)he shows analyzing and critical thinking skills and adds insightful opinions to the topic.