Facilitation skills for service development (5 op)
Toteutuksen tunnus: A9392-3003
Toteutuksen perustiedot
Ilmoittautumisaika
24.05.2021 - 30.05.2021
Ajoitus
01.08.2021 - 31.12.2021
Opintopistemäärä
5 op
TKI-osuus
2 op
Toteutustapa
Lähiopetus
Yksikkö
Korkeakouluyksikkö D /YAMK
Toimipiste
Laurea Leppävaara
Opetuskielet
- Englanti
Paikat
20 - 35
Koulutus
- Complementary competence, master’s studies in English (CYJ2), Generic studies
Opettaja
- Jani Turku
- Anna Salmi
Ryhmät
-
CYJ21SJComplementary competence (master's studies in English), S21, Generic studies
Osaamistavoitteet
The student is able to
- explain the principles of facilitation and what is facilitation in different contexts
- identify the role of a facilitator
- classify facilitation competences and tools, and to master their business applications
- develop workshops to be more interactive and productive
- develop a basic facilitated workshop process with relevant tools and guidelines
Toteutustapa
Having completed this study unit the student will be able to:
- explain the principles of facilitation and what is facilitation in different contexts
- identify the role of a facilitator
- classify facilitation competences and tools, and to master their business applications
- develop workshops to be more interactive and productive, and
- develop a basic facilitated workshop process with relevant tools and guidelines.
Oppimateriaali ja suositeltava kirjallisuus
The literature will be announced in the first lecture - there will be a selection of books and articles to choose from according to student's own learning goals.
Recommended literature includes:
- Kaner, S., Lind, L., Toldi, C., Fisk, S. & Berger, D. (2014) Facilitator's guide to participatory decision-making. 3rd ed. San Francisco, CA : Jossey-Bass.
- Schwarz, R. (2017) The Skilled Facilitator. A Comprehensive Resouces for Consultants, Facilitators, Coaches, and Trainers. 3rd edition.
- Unger, R., Nunnally, B. & Willis, D. (2013) Designing the conversation: techniques for successful facilitation. Berkeley, Calif.: New Riders.
Työelämäyhteistyö ja/tai TKI
The study unit includes a learning assignment to be carried out in collaboration with a worklife partner, either some organization or Laurea's RDI project. The students may choose independently the worklife partner, but the course staff will also offer opportunities for collaboration with Laurea's RDI projects.
The learning assignment includes planning, organizing, and reporting a facilitated workshop. Detailed instructions will be given in the first lecture.
Toteutuksen tärkeät päivämäärät
There will be three contact days (9:00-16:30):
07.10.2021
28.10.2021
04.12.2021
Lisätietoja opiskelijoille
The students must have basic knowledge of service design when enrolling to this study unit.
Arviointiasteikko
Hyväksytty/Hylätty
Arviointimenetelmät ja arvioinnin perusteet
Evaluation is based on 1) Contact day attendance and activity during exercises, and 2) The quality of the written learning assignment and presentation.