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Facilitation skills for service development (5 op)

Toteutuksen tunnus: A9392-3003

Toteutuksen perustiedot


Ilmoittautumisaika

24.05.2021 - 30.05.2021

Ajoitus

01.08.2021 - 31.12.2021

Opintopistemäärä

5 op

TKI-osuus

2 op

Toteutustapa

Lähiopetus

Yksikkö

Korkeakouluyksikkö D /YAMK

Toimipiste

Laurea Leppävaara

Opetuskielet

  • Englanti

Paikat

20 - 35

Koulutus

  • Complementary competence, master’s studies in English (CYJ2), Generic studies

Opettaja

  • Jani Turku
  • Anna Salmi

Ryhmät

  • CYJ21SJ
    Complementary competence (master's studies in English), S21, Generic studies

Osaamistavoitteet

The student is able to
- explain the principles of facilitation and what is facilitation in different contexts
- identify the role of a facilitator
- classify facilitation competences and tools, and to master their business applications
- develop workshops to be more interactive and productive
- develop a basic facilitated workshop process with relevant tools and guidelines

Toteutustapa

Having completed this study unit the student will be able to:
- explain the principles of facilitation and what is facilitation in different contexts
- identify the role of a facilitator
- classify facilitation competences and tools, and to master their business applications
- develop workshops to be more interactive and productive, and
- develop a basic facilitated workshop process with relevant tools and guidelines.

Oppimateriaali ja suositeltava kirjallisuus

The literature will be announced in the first lecture - there will be a selection of books and articles to choose from according to student's own learning goals.

Recommended literature includes:
- Kaner, S., Lind, L., Toldi, C., Fisk, S. & Berger, D. (2014) Facilitator's guide to participatory decision-making. 3rd ed. San Francisco, CA : Jossey-Bass.
- Schwarz, R. (2017) The Skilled Facilitator. A Comprehensive Resouces for Consultants, Facilitators, Coaches, and Trainers. 3rd edition.
- Unger, R., Nunnally, B. & Willis, D. (2013) Designing the conversation: techniques for successful facilitation. Berkeley, Calif.: New Riders.

Työelämäyhteistyö ja/tai TKI

The study unit includes a learning assignment to be carried out in collaboration with a worklife partner, either some organization or Laurea's RDI project. The students may choose independently the worklife partner, but the course staff will also offer opportunities for collaboration with Laurea's RDI projects.
The learning assignment includes planning, organizing, and reporting a facilitated workshop. Detailed instructions will be given in the first lecture.

Toteutuksen tärkeät päivämäärät

There will be three contact days (9:00-16:30):
07.10.2021
28.10.2021
04.12.2021

Lisätietoja opiskelijoille

The students must have basic knowledge of service design when enrolling to this study unit.

Arviointiasteikko

Hyväksytty/Hylätty

Arviointimenetelmät ja arvioinnin perusteet

Evaluation is based on 1) Contact day attendance and activity during exercises, and 2) The quality of the written learning assignment and presentation.