Change Leadership and Service Culture (5 op)
Toteutuksen tunnus: A9307-3004
Toteutuksen perustiedot
Ilmoittautumisaika
24.05.2021 - 08.08.2021
Ajoitus
01.08.2021 - 31.12.2021
Opintopistemäärä
5 op
Toteutustapa
Lähiopetus
Yksikkö
Korkeakouluyksikkö D /YAMK
Toimipiste
Laurea Leppävaara
Opetuskielet
- Englanti
Paikat
20 - 40
Koulutus
- Complementary competence, master’s studies in English (CYJ2), Generic studies
Opettaja
- Jarmo Heinonen
Ryhmät
-
CYJ21SJComplementary competence (master's studies in English), S21, Generic studies
Osaamistavoitteet
The student is able to
- support organisations in becoming more service and customer focused
- adopt a proactive attitude towards change and manage emerging issues
- lead culture creation
- support change through personal leadership
Toteutustapa
Learning objectives of the study unit:
Student is able to:
Anticipate, prepare and plan for internal and external effects on the prevailing circumstances in the environment.
Understand the importance of communication in change situations.
Analyze change from various perspectives.
Know the essentials of personal leadership.
Special themes for the Fall 2021 implementation are ”Understanding external and internal environments”, ”Leading Myself” and ”Technology and AI as triggers to change”. These themes are discussed with expert lecturers and in teams.
Implementation: On Laurea Leppävaara Campus; Situation and restrictions concerning the Covid-19 pandemia may change the implementation plans. The whole course is implemented remotely, if needed. These changes are communicated to students in due course.
Oppimateriaali ja suositeltava kirjallisuus
Study materials and suggested literature will be planned together with the student group at the beginning of the study unit.
Canvas platform will be opened to students the latest one day before the first contact session.
Toteutuksen valinnaiset suoritustavat
If needed, possible optional ways of completing the course can be negotiated with the teacher in charge.
Työelämäyhteistyö ja/tai TKI
The learning assignment will be done in a real organizational environment (preferably student´s own organization).
Toteutuksen tärkeät päivämäärät
Contact days: 8.10.2021, 22.11.2021 and 3.12.2021
Kansainvälisyys toteutuksella
Based on the student mix, learning asseignment is done in international context.
Opiskelijan ajankäyttö ja kuormitus
To be discussed at the beginning of the course.
Sisältö ja sen jaksotus
Special themes for the Fall 2021 implementation are ”Understanding external and internal environments”, ”Leading Myself” and ”Technology and AI as triggers to change”. These themes are discussed with expert lecturers and in teams.
Course assignment consists of a team assignment and an individual essay.
Implementation: On Laurea Leppävaara Campus; Situation and restrictions concerning the Covid-19 pandemia may change the implementation plans. The whole course is implemented remotely, if needed. These changes are communicated to students in due course.
Arviointiasteikko
H-5
Arviointimenetelmät ja arvioinnin perusteet
Study unit-specific evaluation criteria will be announced at the beginning of the course.
Hylätty (0)
Generic Laurea UAS evaluation criteria and study unit-specific criteria will be presented at the beginning of the course.
Arviointikriteerit, tyydyttävä (1-2)
Generic Laurea UAS evaluation criteria and study unit-specific criteria will be presented at the beginning of the course.
Arviointikriteerit, hyvä (3-4)
Generic Laurea UAS evaluation criteria and study unit-specific criteria will be presented at the beginning of the course.
Arviointikriteerit, kiitettävä (5)
Generic Laurea UAS evaluation criteria and study unit-specific criteria will be presented at the beginning of the course.