Dialogue, Encounters and Professional Interaction (5 cr)
Code: V1473-3004
General information
Enrollment
24.05.2021 - 30.05.2021
Timing
04.10.2021 - 24.11.2021
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Tikkurila, sote
Campus
Laurea Tikkurila
Teaching languages
- English
Seats
20 - 25
Degree programmes
- Degree Programme in Social Services (SWV2), Laurea Tikkurila
Teachers
- Sonja Kukkonen
Teacher in charge
Satu Bethell
Groups
-
SWV221SNDegree Programme in Social Services, daytime studies, S21, Tikkurila
Learning outcomes
The student is able to
- identify and develop their interaction skills
- encounter and interact with individuals
- work in and manage groups
- highlight the significance of client participation and resources
Teaching methods
Daytime studies.
Location and time
See the section Suggestions for timing and rooms ("Rytmitys- ja tilatoiveet ja ajoitus) in Pakki. A more detailed schedule for the course will be available in Canvas.
Learning materials and recommended literature
Supportive study material will be given out in the beginning of the course.
Alternative completion methods of implementation
Students are entitled for accreditation of this course by demonstrating their competence in professional dialogue in social care practice.
The assessment is carried out according to the same criteria and grading scale as that adopted for the corresponding study unit.
For further information visit Student Intranet and contact the teacher preferably before the course begins.
Important dates
See the schedule in Pakki and in Canvas.
Students workload
Allocated Study time for the 5 cr (1 cr ~ 27h) course:
Videoanalysis assignment 2 cr
Reflective Diary essay 2 cr
Participation to contact meetings 1 cr
Content and scheduling
Module 1: Interpersonal skills
Module 2: Encountering clients
Further information for students
In order to achieve the competences of this course personal and active attendance in contact lessons is required. Students are expected to attend 70% of the contact lessons (4 of 6 sessions).
According to the degree regulations (section 18) “students must be present in the first contact session or notify their teacher in charge if they cannot attend. If they fail to notify the teacher of their absence in the first contact session, their enrolment will be rejected. Another student in the queue may be enrolled in the study unit in the place of the absent student.”
The quality of the study unit implementation has been assessed and the self-evaluation report is available in Canvas.
Course's Canvas will be available for students one week before the course starts.
Grading scale
H-5
Evaluation methods and criteria
The evaluation of competence is based on the descriptions of objectives in the curricula and the evaluation criteria provided in the study unit’s implementation plan” (Laurea degree regulations).
In this study unit the assessing of the competences will be done by using the criteria set for requirement level I.
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
To achieve grade 5 student must be able to
- use professional concepts extensively
- compare and choose
- relevant information
- report and communicate in a professional manner
To achieve grade 3 student must be able to
- use professional concepts in a consistent manner when explaining various work practices and situations
- gather information and use his/her knowledge basis
- report in the agreed manner
To achieve grade 1 (or pass) student must be able to
- use essential professional concepts when explaining various work practices and situations
- search for information in different sources
- report
TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
To achieve grade 5 student must be able to
- promote the team’s work and team spirit
- manage his/her time appropriately, completing the agreed tasks at the required quality level
- work responsibly, applying the skills and methods learned
- plan and evaluate their work, taking safety and/or ethical aspects into consideration
To achieve grade 3 student must be able to
- engage in goal-oriented work in a team
- plan and manage the progress of his/her work and use of time
- detect safety-related risks
- justify this/her actions in accordance with the professional code of conduct
To achieve grade 1 (or pass) student must be able to
- work as a member of a team
- plan the progress of his/her work and use of time under guidance
- work safely and in accordance with the professional code of conduct
- follow the provided instructions and rules
Students who have failed assignments or examinations required for passing a study unit must supplement or retake their study attainment in a manner and schedule defined by the teacher of the study unit.
All staff and students of Laurea are expected to adhere to good scientific practices, which includes appropriate referencing. Familiarise yourself with the practices and, if needed, ask for more information. All study assignments are to be done as individual work unless otherwise instructed.