Study Guide

Learning outcomes

The student is able to
- identify and develop their interaction skills
- encounter and interact with individuals
- work in and manage groups
- highlight the significance of client participation and resources

Teaching methods

This study unit is just for Chinese Social Services students.


Learning outcomes of the course
The student is able to
- aware of and developshis/her interaction skills
- able to encounter and interact with individuals
- able to work in teams and facilitate groups
- able to understand the significance of the customer's participation and resources

Important dates

The actual implementation schedule is directly visible in Pakki as implementation reservations

Students workload

One credit equals approximately 26.7 hours of work performed by the student

Further information for students

Course attendance requirements: Attendance is compulsory for all lessons unless agreed separately in class. You need to attend a minimum of 70% of classes, so in case there are, for example, 10 contact times, each 4 hours, you can miss three 4-hour classes (12 hours). If your absences are more than that, your grade will drop by one, for example from 3 to 2. In case your absences exceed 50% of contact hours, you need to consult your teacher on how to finalize the course (this could mean retaking the whole course, doing supplementary tasks or taking additional classes, if available). In case your tasks are considerably late but completed during the term in question, this will also affect your grade by -1. If the required tasks and requirements are not met, you need to enroll again for the course. For supplementary or delayed tasks, there will be no feedback.

According to the degree regulations (section 18) “students must be present in the first contact session or notify their teacher in charge if they cannot attend. If they fail to notify the teacher of their absence in the first contact session, their enrolment will be rejected. Another student in the queue may be enrolled in the study unit in the place of the absent student.”

Grading scale

Approved/Failed

Evaluation methods and criteria

In this study unit the assessing of the competences will be done by using the criteria set for requirement level I.

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING


To achieve grade 5 student must be able to
- use professional concepts extensively
- compare and choose
- relevant information
- report and communicate in a professional manner

To achieve grade 3 student must be able to
- use professional concepts in a consistent manner when explaining various work practices and situations
- gather information and use his/her knowledge basis
- report in the agreed manner

To achieve grade 1 (or pass) student must be able to
- use essential professional concepts when explaining various work practices and situations
- search for information in different sources
- report

PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT

To achieve grade 5 student must be able to
- work independently, using the skills and methods learned
- take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
- anticipate his/her need for guidance

To achieve grade 3 student must be able to
- work using the skills and methods learned
- engage in professional interaction with customers and/or co-operation partners and identify their needs
- take part in guidance and utilise it

To achieve grade 1 (or pass) student must be able to
- work under guidance using the skills and methods learned
- interact with customers and/or co-operation partners
- receive guidance

TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY

To achieve grade 5 student must be able to
- promote the team’s work and team spirit
- manage his/her time appropriately, completing the agreed tasks at the required quality level
- work responsibly, applying the skills and methods learned
- plan and evaluate their work, taking safety and/or ethical aspects into consideration

To achieve grade 3 student must be able to
- engage in goal-oriented work in a team
- plan and manage the progress of his/her work and use of time
- detect safety-related risks
- justify this/her actions in accordance with the professional code of conduct

To achieve grade 1 (or pass) student must be able to
- work as a member of a team
- plan the progress of his/her work and use of time under guidance
- work safely and in accordance with the professional code of conduct
- follow the provided instructions and rules