Study Guide

Learning outcomes

The student is able to
- identify and develop their interaction skills
- encounter and interact with individuals
- work in and manage groups
- highlight the significance of client participation and resources

Teaching methods

In this course, the student will become aware of and develop his/her interaction skills, encounter and interact with individuals, work in teams and direct groups as well as learn to understand the significance of the customer's participation and resources. The studies take place at Tikkurila campus during daytime.

Learning materials and recommended literature

The required course materials will be provided during the course.

Co-operation with working life and/or RDI

The course in partially conducted in co-operation with Erasmus + project DISC.

Important dates

For the course schedule, please see Pakki.

Forms of internationality

The study unit is suitable for exchange students (only limited intake).

Students workload

One credit equals approximately 26.7 hours of work performed by the student.

Evaluation methods and criteria

In this study unit the assessing of the competences will be done by using the criteria set for requirement level I.

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING


To achieve grade 5 student must be able to
- use professional concepts extensively
- compare and choose
- relevant information
- report and communicate in a professional manner

To achieve grade 3 student must be able to
- use professional concepts in a consistent manner when explaining various work practices and situations
- gather information and use his/her knowledge basis
- report in the agreed manner

To achieve grade 1 (or pass) student must be able to
- use essential professional concepts when explaining various work practices and situations
- search for information in different sources
- report